Regional Services Leader: Strategy, Delivery & Growth

Higher Recruitment, Inc.; Quebec; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading service organization in Canada is seeking a Regional Service Manager to oversee the service business. Responsibilities include developing strategic service offerings, ensuring customer satisfaction, and driving operational efficiency. The ideal candidate has over 10 years of experience in service delivery leadership and excellent communication skills. This role offers full-time employment in a mid-senior level position.

Qualifications

• 10+ years of experience in service delivery or operations leadership.
• At least 5 years in a mid to senior management role.
• Proven record in managing service delivery organizations.

Responsibilities

• Develop and execute a regional services strategy.
• Expand and enhance service offerings.
• Oversee delivery of professional services and customer support.

Skills

Leadership

Customer satisfaction

Financial acumen

Communication skills

Team development

Education

Bachelor's or Master's degree in Business or Engineering

Job description

A leading service organization in Canada is seeking a Regional Service Manager to oversee the service business. Responsibilities include developing strategic service offerings, ensuring customer satisfaction, and driving operational efficiency. The ideal candidate has over 10 years of experience in service delivery leadership and excellent communication skills. This role offers full-time employment in a mid-senior level position.