Regional Sales Representative - Smart Buildings & Smart Power

ABB; Saint-Laurent-de-l'Île-d'Orléans; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

ABB Canada is seeking a Smart Building & Smart Power Regional Channel Representative to manage channel operations, partner enablement, and logistics, enabling sales teams to focus on customer opportunities.

The role involves extensive travel across Saguenay to Ottawa (80%) and remote work (20%), coordinating training, pricing programs, stock, and quarterly business reviews, with bilingual English-French communication.

Qualifications

• 8+ years in channel management, sales operations, inside sales, or distribution.
• Bilingual French-English; English required for clients outside Quebec.
• Strong organizational, administrative, and communication skills.
• Experience managing pricing programs, SPAs, and order management.

Responsibilities

• Maintain channel operations: pricing programs, stock returns, and channel administration.
• Handle partner escalations and coordinate order/service/process issues with internal stakeholders and distribution partners.
• Support inventory management with partners; monitor stock health and slow-moving inventory.
• Identify inventory growth opportunities via new stocking programs with channel partners.
• Coordinate channel partner training and ABB Empower portal access.
• Communicate product updates, launches, and end-of-life notices to channel partners.
• Maintain channel sales support tools and partner-facing resources.
• Plan channel engagement activities: trade shows, counter days, product launches, campaigns.
• Support QBRs by coordinating materials with Regional Sales Managers.
• Track channel performance metrics and provide market insights.

Skills

Channel management

Sales operations

CRM systems

MS Office (Excel, PowerPoint, Outlook)

Bilingual French-English

Organizational skills

Communication

Education

Post-secondary education in Business or Electrical Technology

Tools

CRM software

Microsoft Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory management, partner enablement, and logistics — allowing Regional Sales Managers and Sales Representatives to concentrate on what they do best: building relationships with end users, electrical contractors, and developing project opportunities. By owning the day-to-day channel responsibilities, the Channel Representive ensures consistent, professional partner experiences while the sales team drives revenue through strategic customer engagement.

This role is contributing to the Electrification, Smart Buildings and Smart Power divisions of ABB Canada.

The work model is 80% on the road (from Saguenay to Ottawa) and 20% from home.

Responsibilities

• Maintain channel operational excellence by managing pricing programs, processing stock returns and defective equipment claims, and ensuring accurate channel administration.
• Manage partner operational escalations and coordinate resolution of order, service, and process-related issues with internal stakeholders and distribution partners.
• Support inventory management by working with distribution partners to maintain agreed stocking levels and monitoring stock health, including slow-moving and excess inventory.
• Identify and support inventory growth opportunities through new stocking programs and collaboration with channel partners.
• Coordinate channel partner training and onboarding, ensuring participation in ABB training programs, Empower portal access, and alignment with ABB processes and service expectations.
• Communicate product and program updates to channel partners, including new product launches, process changes, and end-of-life notifications.
• Maintain and manage channel sales support tools and assets, including ABB demonstration equipment, marketing materials, and partner-facing resources.
• Plan and coordinate channel engagement activities, including trade shows, counter days, product launches, promotional campaigns, and other partner events.
• Support Channel Quarterly Business Reviews (QBRs) by coordinating review activities, preparing materials, and partnering with Regional Sales Managers.
• Track and report channel performance metrics, including sell-through rates, inventory turns, stock health, and partner performance, while providing market and competitive insights to support business decision-making.

Qualifications

• 8 years of experience in channel management, sales operations, inside sales, or distribution, preferably within the electrical or industrial sector.
• Bilingual French-English. English is necessary to communicate with clients outside Quebec.
• Strong organizational, administrative, and communication skills, with the ability to effectively collaborate with distributor partners and cross-functional teams.
• Experience managing pricing programs, SPAs, order management processes, and channel operations.
• Proficiency with CRM systems and Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
• Self-motivated and detail-oriented professional capable of managing multiple priorities in a fast-paced environment; post-secondary education in Business, Electrical Technology, or a related field is an asset.

ABB värdesätter våra medarbetares dedikation, engagemang och expertis. Som en arbetsgivare som tillämpar jämställdhet i anställningsförhållanden tror vi på en inkluderande och mångsidig arbetsstyrka. Vi är fast beslutna att säkerställa att våra policyer och praxis överensstämmer med programmet för jämställdhet i anställningsförhållanden, och strävar efter en arbetsstyrka som verkligen representerar de fyra utsedda grupperna:

• Kvinnor
• Ursprungsbefolkning
• Medlemmar av synliga minoriteter
• Personer med funktionsnedsättning

ABB är engagerat i att tillhandahålla rimliga anpassningar för sökande med funktionsnedsättning och uppmuntrar kandidater att själva identifiera sig under ansökningsprocessen.