Regional Sales Manager - SW Ontario

Job Summary:

The Regional Sales Manager owns all sales activities within the defined region of responsibility and is the key to developing, strengthening and maintaining customer relationships. This includes holding face-to-face customer interactions, facilitating lunch and learns, resolving customer service issues, following-up on quotation activities, as well as using understanding of the customer applications and requirements. Reporting to the President & CEO, the Regional Sales Manager is responsible for selling the full range of products to achieve their targets in their respective regions of responsibility as well as carrying out their respective business plans and following corporate strategy. In this role, the Regional Sales Manager is also required to interact and support the sales channel that operates within the defined region and to liaise with and support the internal members, always in the pursuit of customer service excellence.

CORE RESPONSIBILITIES

Provide Customer Service Excellence:

• Communicate directly and pro-actively with customers and partners

Sales Role:

• Cold call, prospect and qualify companies within the defined region
• Track all customer communication in the Customer Relationship Management (CRM) program
• Conduct Lunch and Learns, as required
• Attend customer visits scheduled by the sales channel, as required
• Follow-up on all quotations over $10,000CAD directly or in collaboration with sales channel
• Attend webinars, meetings and training, as required
• Complete expense claims on a monthly basis
• Collaborate with sales channel partners to enhance regional coverage
• Plan territory coverage in the most time efficient manner possible
• Provide technical support with documentation, drawings, customer training, site visits and demonstrations

Other Duties:

• Comply with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON
• Adhere to SAMSON′s Quality standards
• Participate in all company required training
• Other duties as assigned by management

QUALIFICATIONS

• Prior experience in Industrial or Process Automation sales (2+ years)
• Prior experience with cold calling and prospecting (2+ years)
• Managing sales cycles between 6 weeks and 2 years
• Previous experience managing a defined region
• Previous experience utilizing a CRM with all customer interactions
• An energetic self-starter with the desire to achieve challenging objectives and think outside of the box
• Advanced oral and written communication in English (French is an asset) with strong report writing skills
• Strong Customer Service orientation and skills
• Problem-solving skills and adaptability to deal with conflicts, setbacks and change
• Detail-oriented person with analytical ability and listening skills and an innovative problem-solver
• Strong presentation skills
• Strong MS Office knowledge and computer skills
• Ability to work in a team environment
• Strong organizational skills to deal with occasional heavy workloads and multi-tasking

Required Education:

• Post-Secondary Degree or Diploma from an accredited college or university, or equivalent combination of experience and post-secondary education

Description of the Work Environment:

• Home Office, Office, and visits to customer operations or production facilities

Amount of Travel:

• 30-50% day trips away from the office but within Canada, 20-30% overnight trips within Canada

Work Schedule:

• 8:30am to 5:00pm, but hours will vary according to the requirements of sales activities

Direct Reports:

• N/A

ABOUT SAMSON

Established in 1907, SAMSON AG has become a market leader in control valves for industrial process automation. Our technology has proven its value worldwide in a variety of industries. We are trusted in many of the world’s most challenging applications to achieve precise control with a high level of safety and reliability.

SAMSON employs over 4,300 worldwide staff and is represented in more than 50 countries by 62 independent subsidiaries and 79 engineering and sales offices to provide best in class local sales and service. The SAMSON product portfolio offers engineered solutions from a single source. With our extensive range of valves, actuators, and accessories we have the right products to suit your requirements. Our linear and rotary control valves are carefully selected and sized to ensure reliable operation with reduced maintenance requirements. The latest in positioner technology offers precise control, seamless integration into process control systems, and advanced diagnostics to allow for predictive maintenance.

The modular design of our products allows customers to benefit from a tailor-made solution at an affordable cost. Furthermore, the interchangeability of spare parts between different valve models and sizes contributes to keeping inventory costs low. Continuous investment in research and development allows us to stay at the cutting edge of technology. With over 100 years of experience and expertise, you can count on SAMSON to provide a robust solution for your application.

Starting in 1983, SAMSON entered the North American market, establishing SAMSON Controls, Inc. Canada with its first office in Markham, Ontario, which is still the site of the Canadian head office. At this Canadian office, sales, service, testing and repair, project engineering and support functions are housed to provide local Canadian support to the Canadian market.

Equal Opportunity Employer:

SAMSON Controls, Inc., Canada is an equal opportunity employer that takes pride in our diverse work environment. We do not discriminate in our recruitment, hiring, training, promotion or any other employment practices based on the race, colour, religion, sex, gender, gender identity, sexual orientation, national origin, ancestral heritage, age, marital status, disability or any other legally-protected factors.