Regional Operations Leader, Western Canada - Travel

Foodtastic; Abbotsford; On-site; CAD 90,000 - 120,000; Full time

Job summary

Foodtastic is seeking a Regional Operations Manager for BC, AB and SK. You will partner with Franchisees and restaurant managers to drive brand standards, operational performance, and guest experience across a multi-unit portfolio.

Reporting to the Director of Operations, you will lead audits, develop action plans, and coach leaders to close gaps, while managing financial performance and food safety within the region.

Qualifications

• 5 years of experience in Multi-Unit Franchise Restaurant.
• Must reside in the greater Vancouver area and be able to travel to AB & SK.
• Experience in Operations considered.

Responsibilities

• Establish and build a trusting relationship with Managers or Franchisees by conducting valuable, purpose driven Restaurant visits with operational intensity to improve business.
• Conduct Restaurant operations and evaluations based on the frequency as outlined in the annual brand plans.
• Observe, assess and score the Restaurants based on the pre-set brand standard audit.
• Coach employees, Managers and Franchisees in the moment to educate and inspire a change in behavior.
• Communicate and share brand standards and available resources that assist the Managers and Franchisees to remedy the gaps while conducting your audit.
• Identify gaps and opportunities and determine root causes in operating standards and overall, Guest satisfaction; share the results with the Managers and Franchisees
• Coach and teach the Managers and Franchisees solutions to identified gaps (hourly training tools, etc.,)

Skills

Strong communication skills

Travel willingness

Strategic thinking

Results oriented

Education

MAPAQ Certification in Food Hygiene and Safety

Job description

Foodtastic is seeking a Regional Operations Manager for BC, AB and SK. You will partner with Franchisees and restaurant managers to drive brand standards, operational performance, and guest experience across a multi-unit portfolio.

Reporting to the Director of Operations, you will lead audits, develop action plans, and coach leaders to close gaps, while managing financial performance and food safety within the region.