Regional Manager, Quality and Initiatives, Environmental Services

Vancouver Coastal Health; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Vancouver Coastal Health as a Regional Manager, Quality and Initiatives, where you will lead regional projects, ensure compliance with healthcare regulations, and enhance service quality. This role offers the opportunity to drive impactful initiatives across various locations, contributing to a culture of continuous improvement and excellence in environmental services.

Benefits

Comprehensive health benefits package

Employer-paid training and leadership development opportunities

Wellness supports for employees and families

Award-winning recognition programs

Access to exclusive discounts for staff

Qualifications

• Bachelor’s degree in healthcare administration or related field required.
• Experience in project management and quality assurance in healthcare.
• Demonstrated understanding of healthcare regulations and compliance standards.

Responsibilities

• Lead regional EVS projects and ensure timely delivery.
• Evaluate compliance with healthcare regulations and quality standards.
• Support document control management and training for staff.

Skills

Project Management

Quality Assurance

Communication

Analytical Skills

Collaboration

Education

Bachelor’s degree in healthcare administration, Business, Environmental Services, or related field

Job description

Salary Details

The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr.

Job Summary

Come work as a Regional Manager, Quality and Initiatives, Environmental Services with Vancouver Coastal Health (VCH)!

Reporting to the Manager, Projects and Initiatives, Environmental Services (EVS), Vancouver Coastal Health (VCH), the EVS Regional Manager, Quality and Initiatives, is a critical role within the department, dedicated to supporting regional projects, enhancing service quality, and fostering continuous improvement. This position also provides site-specific support across various locations, ensuring EVS operations align with organizational standards, healthcare regulations, and best practices. The Regional Manager, works collaboratively with partners and teams to drive positive outcomes and contribute to the organization's commitment to “cleaning and disinfection that inspires confidence”. This position offers an exciting opportunity to contribute to the growth and success of EVS operations by driving impactful regional initiatives and projects, ensuring quality, and fostering continuous improvement across Vancouver Coastal Health (VCH) sites.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

As a Regional Manager, Quality and Initiatives, Environmental Services with Vancouver Coastal Health you will:

Regional Projects:

• Lead the planning, coordination, and execution of regional EVS projects, ensuring timely delivery and alignment with organizational priorities.
• Conduct assessments to determine project feasibility and recommend innovative solutions to enhance EVS operations.
• Collaborate with teams across multiple sites to ensure consistent implementation of project initiatives.
• Monitor project progress, address challenges, and report results to the Manager, Projects and Initiatives.

Quality Management:

• Evaluate EVS operations to ensure compliance with healthcare regulations and organizational quality standards.
• Monitor performance metrics and implement monitoring systems to track progress and identify areas for improvement.
• Conduct targeted inspections to uphold service quality and address gaps proactively.
• Provide training and guidance to EVS teams on maintaining high standards of service delivery.

Document Control Management:

• Support the management of document control protocols for EVS procedures, ensuring accuracy, accessibility, and version control.
• Maintain up-to-date records for policies, protocols, and compliance reports specific to EVS operations.
• Provide training to staff on document management practices to ensure adherence to healthcare standards.

Regulatory Compliance Management:

• Ensure EVS operations comply with all applicable healthcare regulations, including infection control guidelines and accreditation standards.
• Support the primary point of contact for regulatory agencies during compliance audits and reporting.
• Support the reviews of EVS practices to identify and address gaps in compliance.

Qualifications

Education and Experience

• Bachelor’s degree in healthcare administration, Business, Environmental Services, or a related field, supplemented with experience in project management, quality assurance/ measurement, and/or operations within a healthcare or facilities management environment, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Demonstrated understanding of healthcare regulations, infection prevention guidelines, and compliance standards.
• Proficiency in process improvement tools and methodologies (e.g., Lean, Six Sigma).
• Exceptional organizational, analytical, and communication skills.
• Demonstrated ability to work collaboratively with diverse teams across multiple locations.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.