Regional HR Operations Lead

Tripledot Studios; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join Tripledot Studios as a Regional HR Operations Lead, crucial for enhancing employee experiences across North America. This role demands a strong HR operations background, excellent knowledge of employment laws, and leadership skills to manage local compliance and HR team development.

Benefits

Hybrid and flexible working opportunities

Catered lunches and snacks in office

Team socials and events

Learning and development support

Inclusive and high-performance culture

Qualifications

• Proven HR operations experience at Manager level or above.
• Experience in US and Canadian employment landscapes.
• Strong knowledge of North American employment laws and HR best practices.

Responsibilities

• Manage regional compliance, payroll, benefits, and reporting.
• Oversee employee engagement initiatives and legal matters.
• Lead and develop HR Operations team members.

Skills

HR operations experience

Knowledge of employment laws

Leadership skills

Communication skills

Organizational skills

Process improvement

User-centered approach

Detail-oriented

Tools

HRIS systems

Job description

Join to apply for the Regional HR Operations Lead role at Tripledot Studios

Tripledot Studios is on track to become one of the largest independent mobile games companies in the world.

We are a multi-award-winning organisation, and following our recent acquisition announcement, we’re preparing to grow into a global 2,500+ strong team across 12 studios.

Our expanded portfolio is set to include some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.

Tripledot’s guiding principle remains the same: when people love what they do, what they do will be loved by others.

We’re building a company we’re proud of – one filled with driven, incredibly smart & detail-oriented people, who LOVE making games.

Our ambition is to become the most successful games company in the world, and we’re just getting started.

Take a look at our games: iOS Store + Google Play

Role Overview

We’re looking for a Regional HR Operations Lead for North America to join our growing People team. This role will play a critical part in embedding Tripledot's group HR operations strategy across the region, ensuring that employees across the US and Canada have an excellent experience throughout their time with us.

As part of the Group HR Operations team, you'll work closely with local HR Business Partners, studio leadership, and the wider global People function. You’ll oversee regional compliance, payroll, benefits, and reporting, as well as manage and develop our HR Operations and Payroll team members in the region.

The ideal person for this role will bring a strong background in HR operations, excellent knowledge of North American employment law, and a proactive, people-first mindset. The role can be based in either our Richmond, Texas or Toronto, Ontario offices.

Key Responsibilities

• Ensure a user-focused employee experience that puts people at the heart of everything we do
• Act as a point of contact for employee concerns, resolving workplace issues and promoting a positive culture
• Manage employee engagement initiatives and conduct investigations as needed
• Oversee employment compliance and legal matters across the US and Canada
• Ensure completion and reporting of all required state and federal compliance training
• Own local payroll administration and signoff, aligned with group processes
• Manage supplier relationships with HR service providers, including benefits and retirement plans
• Oversee renewals, elections, and enrolments for benefits and 401k / retirement provisions
• Partner with Finance on budgeting, reporting, and ensuring data accuracy
• Provide regional HR analytics and insights to the leadership team
• Localise and implement group HR strategies for maximum regional impact
• Support delivery of HR projects, events, meetings, and activities
• Contribute to planning and evaluation of training programmes and resources
• Lead, mentor, and develop local HR Operations team members
• Build strong partnerships with studio teams to align HR with business needs
• Support broader HR initiatives as needed

Required Skills, Knowledge and Expertise

• Proven HR operations experience at HR Manager level or above
• Experience working across both US and Canadian employment landscapes
• Strong knowledge of employment laws and HR best practices in North America
• Proficiency with HRIS systems and HR tools
• Excellent leadership, communication, and interpersonal skills
• A user-centred, agile approach with strong organisational skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience in process improvement and change management
• High attention to detail and data accuracy

Working at Tripledot

• Hybrid and flexible working opportunities
• Catered lunches and snacks in office
• Team socials, events, and game nights
• Learning and development support
• A creative, inclusive, and high-performance culture

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing, Computer Games

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