FOOD SERVICE MANAGER

Southbridge Care Homes; Thomasburg; On-site; CAD 55,000 - 60,000; Full time

Job summary

Southbridge Care Homes in Ontario is seeking a Food Service Manager to lead the Dietary Services Department. You will ensure residents receive safe, nutritious meals and meet dietary needs while maintaining compliance with standards and policies.

The role involves coordinating with residents, families, staff, and external officials, managing a budget, supervising staff, and ensuring food safety and infection control practices across the home.

Qualifications

• Membership in C.S.N.M. or College of Dietitians of Ontario is required.
• Minimum 2 years of dietary management experience in long-term care.
• Strong leadership and organizational skills essential.
• Excellent verbal and written communication; customer-focused approach.
• Experience managing unionized staff; knowledge of OH&S practices.
• Successful on-call rotation participation; vulnerable sector check updated.

Responsibilities

• Plan and provide high-quality dietary services for residents.
• Ensure compliance with regulatory and health standards in all menus and operations.
• Supervise dietary staff and promote teamwork and productivity.
• Maintain records for menus, nutrition, and regulatory reporting.
• Liaise with residents, families, staff, and officials regarding care needs and department activities.
• Participate in budgeting; manage departmental food costs.
• Support the Environmental department with ordering and related tasks.

Skills

Leadership

Time management

Communication

Staff supervision

Budgeting

Food safety

Education

C.S.N.M. membership or Dietitian certification

Job description

Home: Warkworth Place, Long Term Care
Salary Range: $55,000 - $60,000
Status: Full-time vacancy
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.
Reporting to the Executive Director, the Food Service Manager provides overall leadership and direction for the Food Service Department. Ensures that residents receive safe, nutritious, and high-quality meals that meet individual dietary needs while promoting a positive dining experience. This position ensures compliance with regulatory standards, organizational policies, and best practices to support the health, well-being, and satisfaction of residents.
This position involves both office-based work and active presence in all areas of nutrition and food service operations within the home. Worked hours are aligned to meet the operational requirements of the home. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting. Interacts daily with residents, staff, and visitors, requiring professionalism, patience, and strong communication skills. At all times must follow infection control, food safety, and occupational health and safety standards.

Key Responsibilities

• Plan, organize and provide high-quality dietary services for residents of the facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; be accountable for the departmental budget and food costs
• Support the Environmental department with product ordering and general tasks.

Knowledge And Skills Required

• Current membership with the Canadian Society of Nutritional Management (C.S.N.M.) or the College of Dietitians of Ontario required.
• Minimum 2 years dietary management experience in a long-term care setting.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.
• Flexibility to participate in the manager on-call rotation schedule. More information will be provided during the interview process.
• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2 Step TB Skin test within the last 12 months.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.
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