Regional Director of Operations - Southern Ontario based

Hotel Equities; Edmonton; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Regional Director of Operations to lead multiple hotels in Southern Ontario. This role involves overseeing financial performance, ensuring operational excellence, and providing support to General Managers. The ideal candidate will have extensive experience in hotel management, strong leadership skills, and the ability to communicate effectively. Join a company that values culture, growth, and accountability, and make a significant impact in the hospitality sector. This is a unique opportunity to work in an award-winning environment that empowers employees to excel.

Benefits

Quarterly Bonus

Health, Vision, and Dental Insurance

RSP with Company Match

Vacation

Cell Phone Allowance

Paid Holidays

Discount Programs for Shopping and Travel

Career Growth Support

Qualifications

• Experience as a Regional Director of Operations or multi-unit hotel GM.
• Ability to lead, delegate, and manage virtually.

Responsibilities

• Oversee financial aspects of hotels, including P & L and budgeting.
• Ensure operational excellence and brand compliance across hotels.
• Provide leadership for annual marketing plans.

Skills

Leadership Skills

Interpersonal Skills

Critical Thinking

Sales Experience

Communication Skills

Multi-tasking

Education

Bachelor's Degree

Job description

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Regional Director of Operations to be based in Southern Ontario!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!

Responsibilities

The Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the RDO will provide support and resources, both in-person and remotely. Other responsibilities may include:

1. Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
2. Ensuring operational excellence for all hotels in a portfolio; providing support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
3. Ensuring brand QA Compliance/Performance and approving action plans generated by the hotels.
4. Acting as liaison between hotel General Managers and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
5. Serving as a role model and providing guidance on company culture.
6. Selecting, developing, managing, and leading management team members.
7. Guiding, developing, and implementing policies, procedures, and systems to improve business operations.
8. Providing leadership relative to annual marketing plans.

Requirements

• Must be able to travel extensively.
• Previous Regional Director of Operations or multi-unit hotel GM experience.
• Marriott and Hilton experience required.
• Experience with Full service, Select Service, Lifestyle, and Luxury hotels.
• Bachelor's degree required.
• Sales experience preferred.
• Ability to lead others, delegate, multi-task, and manage virtually.
• Strong interpersonal and communication skills (oral and written).
• Thorough knowledge of the company’s mission, vision, and values.
• Deep understanding and support of the company pillars (culture, growth, profitability, accountability, and people).
• Leadership skills including coaching, mentoring, feedback, and training.
• Effective communicator.
• Critical thinker and decision maker.
• Ability to process new information quickly and respond aptly to change.

We Are

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

What We Can Offer You

• Quarterly Bonus
• Health, vision, and dental insurance
• RSP with company match
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets, and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Regional Director of Operations may be asked to perform.