Regional Director of Operations - Retirement

Sienna Senior Living; Markham; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Vacation package

Health & Dental Benefits

RRSP with Company Match

SOAR program

Employee Share Purchase Plan

Job summary

Sienna Senior Living is seeking a Regional Director of Operations (RDO) for Retirement to lead a group of retirement homes in British Columbia. You will report to the National Vice President, Operations, and drive financial, operational and team performance to fulfill Sienna’s vision of quality and service.

The role requires 3-5 years of leadership experience in health or related sectors, strong financial acumen, and a collaborative leadership style to engage multiple stakeholders.

Qualifications

• 3-5 years’ experience in a leadership role in health sector or related field.
• Track record of delivering results and improving performance.

Responsibilities

• Analyze and define an operational plan for each home and the region to improve growth and performance.
• Shape and champion new initiatives to meet current and future needs of seniors and their families.
• Engage with colleagues, community partners and regulatory bodies to achieve results.
• Drive organizational change to anticipate residents’ needs and engage leaders and teams.
• Build an effective leadership team by articulating expectations and inspiring commitment.
• Attract and select the best leadership talent.

Skills

Leadership

P&L management

Financial judgement

Executive communication

Stakeholder engagement

Education

University degree

Job description

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!

What Sienna Offers:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing:

This position is located in British Columbia

Reporting to the National Vice President, Operations, the Regional Director of Operations (RDO) - Retirement will lead a group of retirement homes in British Columbia. The successful candidates will be tasked with delivering Sienna’s shared vision and realizing financial, operational, and team performance goals. These roles are instrumental in steering our Sienna operations towards excellence, aligning with Sienna’s commitment to quality and service.

• Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care and strengthen team member engagement
• Shape and champion new initiatives to anticipate current & future needs of seniors and their families
• Actively engage with colleagues, community partners and regulatory bodies to consistently achieve results
• Drive organizational change to effectively anticipate and respond to the needs of residents and their families, leaders, team members and community stakeholders/partners
• Align and build an effective leadership team by articulating expectations and inspiring commitment & performance
• Attract and select the best leadership talent

Who you are:

This is an opportunity to build and implement a highly successful operational plan for an organization that is dedicated to meaningful work and values seniors living life with comfort, dignity, and respect. Education and experience should come from the health sector where you have led large teams, worked in a fast-paced environment and worked with multiple internal and external stakeholders.

• A university graduate, with 3-5 years’ experience in a leadership role.
• An exceptional leader with operational knowledge, strong business acumen and has a demonstrated track record of delivering results and continuously improving performance.
• Possess strong financial judgement, including P&L experience in developing, monitoring and reporting on annual operating and capital budget.
• Sound knowledge of Long-Term Care Communities Provincial Regulatory Framework.
• A strong bias for customer service, specifically a passion for seniors and senior living.
• A collaborative senior leader that seeks diverse input from multiple sources and can flex their leadership style when faced with obstacles.
• Powerful communication and executive presentation skills.

What you need to know:

• Any offer of employment will be conditional upon a criminal background and references check.
• Extensive Travel within British Columbia based on Operational/Business requirements.
• This posting is for an existing vacancy.
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.