Refractory Technical Specialist, Ironmaking & Reheat

RHI Magnesita N.V.; Canada; On-site; CAD 150,000 - 170,000; Full time

Job summary

RHI Magnesita is seeking a Refractory Technical Specialist for Ironmaking & Reheat, fully remote in Canada. You will lead refractory product trials, work with customers and sales teams to optimize performance, and deliver training.

This role requires 5+ years in refractories or steel industry applications, with strong communication and field support skills. You will collaborate with R&D on product development and continuous improvement, recommend lining designs, and support sustainability goals

Qualifications

• Bachelor's degree in a related engineering discipline (advanced degree preferred).
• 5+ years in refractories, ironmaking, or steel industry applications.
• Strong understanding of refractory technologies and steelmaking processes.
• Ability to work safely in heavy industrial environments and follow OSHA requirements.
• Mechanical aptitude and field support experience.
• Excellent communication, presentation, and organizational skills.
• Advanced Microsoft 365 skills; SAP experience is a plus.

Responsibilities

• Lead and coordinate refractory product trials and evaluations at customer facilities.
• Partner with customers and commercial teams to optimize refractory performance and troubleshoot challenges.
• Deliver technical training programs for sales teams and customers.
• Collaborate with R&D on product development and continuous improvement initiatives.
• Recommend refractory materials and lining designs based on customer requirements.
• Support Operations, product transfer initiatives, and sustainability goals.
• Travel extensively throughout Canada to support customers and projects.

Skills

Strong communication

Organizational skills

Mechanical aptitude

Field support experience

Education

Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or related discipline

Tools

SAP

Microsoft 365

Job description

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Refractory Technical Specialist, Ironmaking & Reheat

Fully Remote

$150,000 - 170,000 CAD, 10% global bonus

Role Overview

Are you passionate about solving complex challenges in the steel industry? As an Ironmaking & Reheat Specialist, you will serve as a key technical expert supporting customers, sales teams, and internal stakeholders across Canada. Working closely with Sales, R&D, Operations, and Recycling teams, you will optimize refractory solutions, support innovation, and drive sustainable growth.

What You'll Do

• Lead and coordinate refractory product trials and evaluations at customer facilities.
• Partner with customers and commercial teams to optimize refractory performance and troubleshoot challenges.
• Deliver technical training programs for sales teams and customers.
• Collaborate with R&D on product development and continuous improvement initiatives.
• Recommend refractory materials and lining designs based on customer requirements.
• Support Operations, product transfer initiatives, and sustainability goals.
• Travel extensively throughout Canadato support customers and projects.

What You Bring

• Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or related discipline. Advanced degree preferred.
• 5+ years of experience in refractories, ironmaking, or related steel industry applications.
• Strong understanding of refractory technologies and steelmaking processes.
• Ability to work safely in heavy industrial environments and follow OSHA requirements.
• Mechanical aptitude and field support experience.
• Excellent communication, presentation, and organizational skills.
• Advanced Microsoft 365 skills; SAP experience is a plus.

Who We Are

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.

Our Canadianteam helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.

With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.

Come get fired up with our North American team!

Equal Opportunity Employer

RHI Magnesita is committed to creating an inclusive workplace and is proud to be an Equal Opportunity Employer.