Referral Clerk - BC Cancer Prince George

Providence Health Care; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health service provider is seeking a Referral Clerk to be the first point of contact for patients in Prince George. The successful candidate will coordinate patient referrals, manage appointment scheduling, and support physicians with necessary documentation. Ideal candidates should have a Grade 12 education and experience in healthcare settings. Salary is CAD $27.56 per hour, with opportunities for professional growth.

Benefits

Competitive salary

Growth opportunities

Inclusive culture

Qualifications

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.

Responsibilities

• Coordinate and process patient referrals.
• Schedule appointments based on triage instructions.
• Support physicians by preparing documentation.

Skills

Customer Service

Communication skills

Basic Math

Computer Skills

Education

Grade 12 and two years recent related experience

Job description

Overview

Salary range: CAD $27.56 / Hr. - CAD $27.56 / Hr.

Be the First Point of Contact in a Vital Health Care Role

Are you an organized people‑focused professional looking to make a difference in health care? Join our compassionate and collaborative team as a Referral Clerk at the BC Cancer - Centre for the North in Prince George. In this essential frontline role you’ll be the first point of contact for patients and visitors, setting the tone for their health care experience and ensuring smooth administrative and communication processes.

What You Will Do

As a Referral Clerk you will coordinate and process patient referrals by gathering and entering clinical and demographic information into the electronic health record. You will schedule appointments based on triage instructions and clinical urgency and communicate with patients to confirm details and provide necessary information. You will support physicians by preparing documentation, initiating requisitions, and organizing referrals for review. You will also perform pre-registration tasks, assist patients with forms, and arrange for additional services such as interpreters or mobility support. Additional duties include maintaining statistical records, participating in quality improvement activities, and providing general clerical support.

What You Bring

Education & Experience:

• Grade 12 and two years recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities:

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.

What We Offer

What We Offer:

• A competitive salary: CAD $27.56
• Growth opportunities: We welcome individuals at all stages of their career offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity, and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

About BC Cancer

BC Cancer operates six regional cancer centres covering the full spectrum of cancer care from prevention, screening, diagnosis and treatment to research and education, to supportive and palliative care. Providence Health Care supports the BC Cancer mission to reduce the burden of cancer in British Columbia. To learn more about BC Cancer check us out here.

Your Day to Day

• Receive and process referrals by collecting patient demographics and clinical data from physicians and hospital units.
• Enter referral and appointment details into the electronic system including consultation types, dates and locations.
• Register new patients and create agency identifiers according to established standards.
• File and route clinical documents electronically for physician review and follow-up.
• Prioritize appointments based on clinical urgency and organize referrals for triage.
• Book new patient consultations and coordinate diagnostic imaging or additional documentation as needed.
• Perform pre-registration tasks, confirm patient details and provide appointment logistics.
• Arrange support services such as interpreters, oxygen or counseling based on patient needs.
• Meet with patients to complete consent forms and follow up on missed or late appointments.
• Maintain referral statistics, support quality improvement and perform general clerical duties.

Live Work & Play in Beautiful Prince George

Located in the heart of British Columbia, Prince George offers the perfect blend of urban amenities and outdoor adventure. As the region’s largest city, it features a vibrant arts scene, diverse dining, and excellent schools while being surrounded by forests, rivers and trails. Whether you’re building your career or enjoying a balanced lifestyle, Prince George is a welcoming community where opportunity and nature meet.

Ready to Join Us

Apply online here and take the first step toward a meaningful and rewarding career with Providence Health Care and Health Information Management.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral and unceded territory of the Coast Salish Peoples, including the territories of the xmkwym (Musqueam), Skwxw7mesh (Squamish) and Sllwta / Selilwitulh (Tsleil-Waututh) Nations.

Key Skills

Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, 10 Key Calculator, Copywriting, Cash Handling, Planograms, Stocking

Employment Type: Unclear

Experience: years

Vacancy: 1