REFC-Referral Coordinator

Lifemark; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare services company in Mississauga is seeking a Referral Coordinator to manage client referrals and administrative tasks. The ideal candidate has experience in a client service role, strong organizational skills, and proficiency in MS Office Suite. This position offers comprehensive health benefits and a collaborative team environment. Ideal for those passionate about supporting healthcare services.

Benefits

Comprehensive health and dental benefits

Employee Assistance Program

Employee Stock Purchase Plan

Paid vacation and wellness days

Goodlife Fitness Corporate Discount

Qualifications

• 3 years’ experience in Client Service or administrative position, ideally in insurance/health care.
• Enjoys working in a collaborative team environment.
• Demonstrated ability to work with a high level of autonomy.

Responsibilities

• Book telephone calls and setup conferences and services in SS.
• Manage incoming referral folder for the RC team.
• Set up transportation and interpreters for assessments.

Skills

Client Service Experience

Computer Efficiency

Organizational Skills

Communication Skills

Medical Terminology Knowledge

Education

Relevant post-secondary/community college education

Tools

MS Office Suite

SmartSimple

Adobe Acrobat

Job description

AssessMed Mississauga- Referral Coordinator

Location:

AssessMed Mississauga
5945 Airport Rd #335, Mississauga, ON L4V 1W1

Status:

Permanent
Full-time, In-person

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Responsibilities

• Book telephone calls and set up conferences and services in SS accordingly, follow up and update the TC services once completed
• Process Addendum requests
• Manage incoming referral folder for the RC team
• Complete conflict checks on all incoming referrals and create medical legal cases/services in SmartSimple for the RC Team
• Set up transportation and interpreters for upcoming assessments
• Other Administrative tasks as required

Required Qualifications

• Relevant post-secondary/community college education
• 3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
• Comprehensive computer efficiency (MS Office Suite, Internet, Adobe Acrobat, case management software)
• Experience with SmartSimple is an asset
• Demonstrated organizational and multitasking skills
• Enjoys working in a collaborative team environment
• Effective verbal and written communication skills
• Shows initiative and exhibits excellent judgement
• Knowledge of medical terminology is a strong asset
• Demonstrated ability to work with a high level of autonomy

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

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