Recruitment Coordinator

Randstad Canada; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

RRSP benefits

Career growth and support

Discounts

Job summary

HUB International’s National Employee Benefits and Retirement Team is seeking a Project Coordinator to improve operational efficiency across Canada. You will work with the Director, Operations and EB leadership on a diverse range of strategic initiatives to meet evolving market needs.

You will lead and support projects, develop plans, track progress, manage risks, and deliver reports and data visualizations using Excel and Power BI to inform decisions.

Qualifications

• Strong project management experience in insurance, financial services, or employee benefits.
• Background in Employee Benefits and/or Group Retirement.
• Proficient in MS Office; willingness to learn MS Power BI and AI tools.
• CRM systems knowledge (Dynamics, EPIC, Applied Net Systems).
• Experience in operations/administration roles.
• Ability to manage multiple endeavors in a fast-paced, agile environment.
• Excellent written, verbal, and interpersonal communication; presentation skills.
• Self-motivated with initiative.
• Attention to detail and strong analytical skills.
• Leadership experience is a plus.

Responsibilities

• Lead and support projects within scope, budget, and timeline.
• Develop project plans and schedules; collaborate with regional resources.
• Communicate project status, milestones, and risks to stakeholders.
• Monitor project performance and adjust to keep on track.
• Lead meetings and post-project reviews to identify improvements.
• Develop and deliver change management strategies for new processes.
• Provide guidance to project teams to navigate change.
• Utilize Excel and Power BI to develop reports and visuals.
• Handle follow-ups and resolve root-cause roadblocks.
• Coordinate with regional teams for process improvements.

Skills

Project management

Employee benefits

Group retirement

MS Office

Power BI

CRM systems

Dynamics

EPIC

Leadership

Time management

Communication

Tools

CRM (Dynamics)

EPIC

Applied Net Systems (EPIC)

Job description

HUB International’s National Employee Benefits and Retirement Team is dedicated to driving growth and excellence across Canada by supporting our regional teams. As strategic partners, this team collaborates with local offices to expand and enhance our Employee Benefits and Retirement divisions, ensuring we deliver best-in-class solutions for clients nationwide. Through innovative strategies, expert guidance, and a shared commitment to success, the National Team empowers our regions to meet evolving market demands, strengthen client relationships, and achieve sustainable growth in the benefits and retirement space.

About The Role

The Project Coordinator will play a key role in improving operational efficiency in our National Employee Benefits & Retirement division through contribution and oversight of our many strategic initiatives. Working closely with the Director, Operations and the entire operations team, this individual will work with Canadian EB leadership on a diverse range of projects essential for achieving our goals.

What You’ll Do

Reporting to the Manager, Operations the successful candidate will:

Lead and support projects, ensuring delivery of project objectives within scope, budget, and timeline.

Develop and document project plans, schedules, and collaborate with other regional resources effectively to achieve goals.

Communicate project status, milestones, and risks to stakeholders regularly, and elevate issues as needed to ensure timely resolution.

Monitor project performance and progress against plan and adjust as necessary to keep projects on track.

Lead meetings as required, including post-project reviews to identify opportunities for future improvement.

Develop and deliver change management strategies to facilitate adoption of new processes, systems, or initiatives.

Provide guidance and support to project teams and stakeholders to navigate change and overcome obstacles.

Utilize Excel and Power BI skills to develop comprehensive reports, providing key insights and data visualizations to support informed decision-making and strategic planning initiatives.

Handle all follow-ups and resolve any root-cause roadblocks.

Communicate with leadership and regional audiences, as required.

Coordinate with regional teams for process improvements in multiple areas.

Work with regional EB teams and other business units to achieve assigned objectives.

Support Group Retirement Services (GRS) operations, including coordinating the annual GRS Choices project and the creation of stewardship reports.

Support vendor management activities, including tracking deliverables and service levels and coordinating relationships with external vendors and carriers.

Support EPIC clean-up initiatives, including data standardization, validation, and remediation activities.

Other duties as assigned.

What You’ll Need for Success

Experience in project management, ideally in insurance, financial, or employee benefits business.

A background in Employee Benefits and/or Group Retirement would be a key asset.

Proficient in MS Office, with a willingness to learn and interact with MS PowerBI and other AI tools.

Good working knowledge of CRM systems, ideally Dynamics or Applied Net Systems (EPIC).

Previous experience in an operation or administration role.

Proven ability to effectively manage multiple endeavors in a fast paced and agile work environment.

Highly developed organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Excellent written, verbal, and interpersonal communication skills, including experience delivering presentations both in-person and virtually.

Self‑motivated and driven, with a strong degree of initiative and ability to work independently.

Excellent attention to detail and accuracy in work, with strong analytical skills.

Previous experience in a leadership position is considered an asset.

What’s in it for you?

Competitive Compensation

Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.

Work-Life Balance

Enjoy flexible work arrangements and generous time off to support your personal and professional life.

Tailored Benefits

Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.

Career Growth and Support

Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues—everything you need to support your growth and excel in your career.

Exclusive Perks

Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

Compensation

The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Why Choose HUB?

About HUB International

Headquartered in Chicago, Illinois, is a leading full‑service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

We’re not just an insurance broker, we’re a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.

At HUB, we believe that diversity drives innovation, equity fosters opportunity, and inclusion creates a culture where everyone thrives. We are committed to building a workplace that reflects the communities we serve and where every employee feels valued, respected, and empowered to bring their whole self to work. By embracing diverse perspectives and fostering an inclusive environment, we cultivate a collaborative and dynamic team that delivers exceptional results for our clients and communities.