Records Management Analyst

Fidelity Canada; Toronto; Hybrid; CAD 85,000 - 101,000; Full time

Benefits offered by this job

Flexible hybrid work

RRSP contribution

Health benefits

Parental leave top-up

Home office equipment stipend

Volunteer days

Diversity & Inclusion programs

Professional development opportunities

Job summary

Fidelity Canada seeks a Records Management professional to support enterprise RIM governance, retention, and data lifecycle across physical and digital repositories. The role collaborates with business units to classify records and enforce policies while improving visibility into governance metrics.

The candidate will bring 3+ years in records management, experience with M365/SharePoint, and comfort working in a regulated financial services environment.

Qualifications

• College degree or equivalent experience in records management or information governance.
• 3+ years of records management or related field in a regulated environment.
• Hands-on with records retention, lifecycle management, and data privacy.
• Experience with enterprise systems such as M365/SharePoint.
• Familiarity with regulatory audits and vendor management is an asset.

Responsibilities

• Support the development of the enterprise RIM Framework and governance structures.
• Support enforcement of Records & Information Management policies and retention procedures.
• Maintain and enhance the Records Retention Schedule and classification frameworks.
• Review business unit practices for retention, storage, and destruction compliance.
• Classify records by sensitivity, confidentiality, and business value.
• Map data flows, repositories, and storage locations for traceability.
• Coordinate secure retention, archival, and destruction across repositories.
• Deliver training and awareness programs on RIM policies and tools.
• Develop metrics and dashboards for leadership.

Skills

Records management

Data governance

Regulatory compliance

Communication

Vendor management

Education

College degree (3-year program)

Equivalent working experience

Tools

M365

SharePoint

Records repositories

Job description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

How You’ll Make An Impact

• Support the development of the enterprise RIM Framework and Program, including governance structures, operating model, control environment, and multi-year maturity roadmap aligned to Fidelity International and relevant regulatory and legal requirements.
• Support the implementation and enforcement of the Records & Information Management Policy, Data Classification Standard, and retention/disposition procedures.
• Maintain and enhance the enterprise Records Retention Schedule (RRS) and classification frameworks to ensure consistency and compliance.
• Conduct periodic reviews of business unit practices to ensure adherence to retention, storage, and destruction requirements.
• Work with business units to classify records based on sensitivity, confidentiality, regulatory requirements, and business value.
• Map data flows, repositories, and storage locations to ensure traceability and lifecycle control.
• Coordinate secure and compliant retention, archival, and destruction activities across physical and electronic repositories.
• Act as a trusted advisor to business units on records management practices and tools.
• Oversee third-party providers (e.g., physical and digital archiving solutions) to ensure service quality and compliance.
• Deliver training and awareness programs on RIM policies, tools, and best practices.
• Develop and maintain metrics, dashboards, and reporting (KPIs/KRIs) for leadership.

What We Are Looking For

• College Degree (3-year program) or equivalent working experience
• 3 + years of experience in records management, information governance, data privacy, or related field.
• Hands-on experience with records retention and disposition framework, records lifecycle management (physical + digital), enterprise systems (M365, SharePoint, records repositories)
• Experience supporting regulatory compliance and audit activities
• Experience with data governance or privacy programs is an asset
• Financial services or regulated industry environment is an asset
• Exposure to vendor management (e.g., physical and digital archiving solutions) is an asset

The Expertise You Bring

• Strong knowledge of records management principles, lifecycle management, and data governance frameworks
• Strong documentation and reporting capabilities
• Able to work and develop practical solutions under pressure
• Strong written and verbal communication skill
• Good interpersonal and collaborative skill
• Knowledge of financial services, products, processes, and industry is an asset
• Works independently from time to time and regularly handles non-routine situation
• Exercises judgment to identify, diagnose, and solve problem
• Solid understanding of data flows, technological environments, and operational processes
• Experience with enterprise content and records management systemsUnderstanding of legal/regulatory requirements related to information governance.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus Total annual cash compensation (base salary plus target bonus) ranges from $85,000 to $101,000, based on experience and qualifications.
• RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer‑paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top‑up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people‑centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

Why Work at Fidelity?

Awards

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team