Records Assistant

Ricoh Americas Corporation; Vancouver; On-site; CAD 60,000 - 85,000; Part time

Job summary

Ricoh Americas Corporation in Vancouver is seeking a Records Management Specialist to support information governance across client files and internal records.

You will prepare files for storage, liaise with off-site vendors, manage data in the records management system, perform searches, and assist with digitizing and electronic filing initiatives while delivering accurate, timely service. The role requires 2–3 years RM experience in a professional setting and strong MS Office skills.

Qualifications

• 2–3 years of information governance/records management experience.
• Professional services firm experience preferred.
• RM experience in a B2B environment.
• Contract or temporary position.
• Excellent communication and interpersonal skills.
• Strong typing and data entry skills.
• Ability to work independently with minimal supervision and take initiative.
• Team player with strong interpersonal skills.
• Proficiency in Microsoft Office and RM software tools.

Responsibilities

• Prepare files and boxes for storage, lifting up to 50 lbs.
• Liaise with off-site vendors.
• Enter and update data into the records management system.
• Perform file searches.
• Manage requests via email and telephone inquiries.
• Validate and reconcile vendor work-orders and invoices.
• Assist with special projects and related duties.
• Manage circulation of files from on-site and off-site storage.
• Support digitizing efforts.
• Support electronic filing.
• Support workflows related to file transfers, legal holds, and destruction.
• Other related duties as required.

Skills

Records management

Professional services

B2B experience

Communication skills

Typing & data entry

Independent worker

Team player

MS Office

RM software

Document imaging

Tools

MS Office

Document Management System

Records Management Software

Document Imaging Software

Job description

The key responsibilities of this role are:

• Prepare files and boxes for storage. Requires lifting of up to 50 lbs.

• Liaise with off-site vender

• Enter and update data into the records management system

• Perform files searches

• Manage requests by (email/telephone inquiries)

• Validate and reconcile vendor work-orders and invoices

• Assist with special projects and performs other related duties as assigned

• Manage circulation of files from on-site and from off-site storage

• Supports digitizing efforts

• Supports electronic filing

• Supports workflows related to File Transfers, Legal holds, and destruction

• Other related duties as required

Key Competencies Required

• 2-3 years relevant information governance/ records management experience. An equivalent combination of education, training and experience may be acceptable. Legal industry experience is preferred

• Professional services firm experience

• Prior records management experience in a business to business environment

• Contract or Temporary position

• Excellent communication and interpersonal skills

• Strong typing and data entry skills

• Ability to work independently, follow instructions with minimal supervision and take initiative

• A team player with excellent interpersonal skills

• Proficiency in computer systems and software applications including Microsoft Office (Outlook, Word, Excel) as well as the firm’s Document Management System, Records Management Software, Document Imaging Software, and any additional firm applications used to manage client matter records and information

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.

• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.