Receptionist / Office Coordinator

Sleep Country; Richmond; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Medical and dental benefits

Deferred Profit Sharing Program

Annual Wellness Credit up to $250

Associate Discount Program

Maternity/Parental leave top up

Tuition Reimbursement

Long service awards

Volunteer day / paid day off

Job summary

Sleep Country Canada is seeking an organized Administrative Support role in our Richmond office. You will handle front-desk tasks, filing, mail, visitor sign-in and provide cross‑department support to keep operations running smoothly.

The role offers on-site work with comprehensive benefits, training and development, and opportunities for career advancement within a values‑driven team.

Qualifications

• High School Diploma.
• 1–2 years of experience in a similar role.
• Excellent interpersonal, communication and customer service skills.
• Must be able to deal with situations with tact and diplomacy.
• Strong problem-solving, time management and multi-tasking skills.

Responsibilities

• Follow office workflow procedures to ensure maximum efficiency.
• Maintain files and records with effective filing systems.
• Manage and direct phone calls and correspondence in a friendly and professional manner.
• Organize and direct ingoing and outgoing mail and coordinate all mail/courier requests.
• Welcome visitors and internal associates and issue visitor badges and ensure sign in.
• Monitor office expenditures, supplies inventory and place orders as needed.
• Maintain office equipment (i.e. ensure copiers are operational and fully stocked with toner, paper, etc.).
• Support meeting and conferencing needs.
• Maintain a clean and organized office environment.
• Provide administrative support to various departments and any Ad hoc projects as directed by the reporting manager.

Skills

Interpersonal skills

Communication

Customer service

Diplomacy

Problem solving

Time management

Multi-tasking

Education

High School Diploma

Job description

In this role you will:

• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Manage and direct phone calls and correspondence in a friendly and professional manner
• Organize and direct ingoing and outgoing mail and coordinate all mail/courier requests
• Welcome visitors and internal associates and issue visitor badges and ensure sign in
• Monitor office expenditures, supplies inventory and place orders as needed
• Maintain office equipment (i.e. ensure copiers are operational and fully stocked with toner, paper, etc.)
• Support meeting and conferencing needs
• Maintain a clean and organized office environment
• Provide administrative support to various departments and any Ad hoc projects as directed by the reporting manager

Qualifications

The Qualifications and Experience we like to see:

• High School Diploma
• 1-2 years of experience in a similar role
• Excellent interpersonal, communication and customer service skills
• Must be able to deal with situations with tact and diplomacy
• Strong problem-solving, time management and multi-tasking skills

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but aCAREERwith opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice

Additional Information

This is a current open position. The salary range for this position is $40,000.00 - $45,000.00 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labor market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.