Manager, Delivery - Digital & Data

Sleep Country; Montreal; On-site; CAD 105,000 - 130,000; Full time

Benefits offered by this job

Medical and dental benefits

Deferred Profit Sharing Program

Annual Wellness Credit up to $250

Associate Discount Program

Tuition Reimbursement

Long service awards

Job summary

Sleep Country Canada is seeking a Delivery Manager, Digital & Data to drive end-to-end delivery of digital and data initiatives. You will manage cross-functional teams across Digital, Data Engineering, BI, and business stakeholders, ensuring on-time delivery, clear status reporting, and risk mitigation.

The role requires a Bachelor’s degree and 6–8 years of experience in delivering technology or data initiatives in complex environments.

Qualifications

• Bachelor’s degree in Business, Technology, Data or related field.
• 6–8 years delivering technology, digital, or data initiatives.
• Experience managing multiple concurrent initiatives.
• Strong delivery frameworks knowledge (Agile/Scrum/Kanban and PMO methodologies).
• Experience with governance, status reporting, risk/issue management, and exec communications.
• Experience with digital platforms (eCommerce) and data/reporting initiatives.
• Ability to coordinate internal teams and external vendors.
• Strong stakeholder management and communication skills.
• Ability to operate in fast-paced environments with shifting priorities.
• Experience with Jira/Confluence or similar.

Responsibilities

• Own and drive end-to-end delivery across digital and data initiatives.
• Manage cross-team dependencies, risks, and issues across multiple workstreams.
• Coordinate cross-functional teams to ensure alignment and progress.
• Provide clear status reporting to stakeholders and leadership.
• Identify and remove blockers impacting delivery with internal and external teams.
• Facilitate delivery planning and execution to support momentum.
• Support continuous improvement of delivery processes and tools.

Skills

Delivery management

Agile (Scrum/Kanban)

PMO governance

Stakeholder management

Cross-functional coordination

Risk/issue management

Leadership

Communication

Education

Bachelor’s Degree in Business, Technology, Data or related field

Tools

Jira

Confluence

Job description

Sleep Country Canada is looking for a Delivery Manager, Digital & Data to play a critical role in driving the successful end-to-end delivery of digital and data initiatives. This role ensures projects are completed on time, manages dependencies and risks, and coordinates cross-functional teams to deliver efficient, high-quality outcomes across multiple workstreams.

In this current open role you will:

• Own and drive end-to-end delivery execution across digital and data initiatives, ensuring committed work is completed and delivery timelines are met.
• Manage and track cross-team dependencies, risks, and issues across Digital, Data/BI, APIs, and external vendors.
• Coordinate cross-functional teams, including Digital, Data Engineering, BI, and business stakeholders, to ensure alignment and delivery progress.
• Provide clear, accurate, and timely status reporting to stakeholders and leadership, including progress, risks, and mitigation plans
• Identify, elevate, and remove blockers impacting delivery across internal teams and external partners
• Facilitate delivery planning and execution practices (e.g., planning sessions, progress check-ins) to support team alignment and momentum
• Support continuous improvement of delivery processes, tools, and team effectiveness across multiple workstreams

The Qualifications and experience we like to see:

• Bachelor’s Degree in Business, Technology, Data or related field.
• 6 to 8 years of experience in delivering technology, digital, or data initiatives in complex environments.
• Strong experience managing delivery across multiple concurrent initiatives.
• Strong command of delivery frameworks, including Agile (Scrum/Kanban) and traditional PMO methodologies, with the ability to apply the right approach based on initiative complexity and business context.
• Experience operating within or alongside a PMO, including governance, status reporting, risk/issue management, and executive-level communications.
• Proven ability to manage cross-team dependencies and complex delivery environments.
• Experience working with digital platforms (eCommerce) and data/reporting initiatives.
• Ability to coordinate internal teams and external vendors effectively.
• Strong risk identification, escalation, and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Ability to operate in fast‑paced, evolving environments with shifting priorities.
• Experience with delivery and tracking tools (e.g., Jira, Confluence, or similar).
• Ability to drive accountability and execution across teams without direct authority.
• The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English‑speaking stakeholders located outside of Quebec.

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but aCAREERwith opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice

Additional Information

This is a current open position. The salary range for this position is $105,000 - $130,000 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labor market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.