Receptionist/Concierge (casual)

Chartwell Retirement Residences; North Vancouver; On-site; CAD 38,000 - 52,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Receptionist/Concierge in North Vancouver to handle daily clerical tasks, accounting functions and resident inquiries. The role supports a safe, welcoming environment and contributes to the smooth operation of the residence.

The successful candidate will manage mail, process deposits and AP/AR, answer phones, greet visitors, and coordinate routine office tasks with proficiency in Word and Excel.

Qualifications

• Secondary school education or equivalent.
• Experience in a similar position (including basic office procedures).
• Working knowledge of office procedures and elementary bookkeeping.

Responsibilities

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, coordinate distribution and process outgoing mail.
• Answer telephone and greet visitors to respond to routine inquiries in person and by phone and relay messages to the appropriate personnel.
• Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding.
• Respond to resident or family member concerns and ensure appropriate action within authority or escalate to General Manager.
• Perform other related duties as required.

Skills

Office administration

Customer service

Accounting basics

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that positively impacts the lives of the residents.

Job Description As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that positively impacts the lives of the residents.

What You Will Do:

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, co-ordinate distribution and process outgoing mail.
• Answer telephone and greets visitors to respond to routine inquiries in person and by phone and relay the messages to the appropriate personnel.
• Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding.
• Respond to resident or family member concern and ensure appropriate action is taken within decision-making authority and/or bring to the attention of the General Manager.
• Perform other related duties as required.

What You Will Need:

• Secondary school education or equivalent
• Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping)
• Computer skills with a working knowledge of Word and Excel

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.