Receptionist, Administration

BDO Canada; Portage la Prairie; On-site; CAD 35,000 - 48,000; Full time

Job summary

BDO Canada in Portage la Prairie is seeking a proactive Office Administrator to greet visitors, answer inquiries by phone or walk-in, and support the team with daily clerical tasks. You will manage mail, payments, bank deposits, schedule meetings, and help prepare reports.

The ideal candidate has at least two years in a fast-paced environment, strong MS Office skills, and an eye for detail. This role requires confidentiality, flexibility with hours, and a collaborative, positive attitude in a

Qualifications

• Clear and confident communication with others.
• Strong Microsoft Office skills for data entry and analysis.
• At least 2+ years in a fast-paced, customer-driven environment.
• Office Administration diploma or similar education is a plus.

Responsibilities

• Attend to all customer inquiries, whether by phone or walk-in, in a timely and professional manner.
• Receiving and routing calls, providing assistance and directing inquiries to proper departments or individuals.
• Receiving and routing incoming general emails, faxes and voicemails and directing to the proper departments or individuals.
• Maintaining the front desk and reception area in an organized and professional manner.
• Maintaining our meeting areas in an organized and professional manner.
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail.
• Receiving and processing payments in addition to preparing bank deposits.
• Creating and/or updating new customers and projects.
• Providing administrative support where needed to the team.
• Assisting in set up of meeting rooms and catering for training and various events.
• Delivering communication on general building maintenance
• Ensure reception is opened/closed appropriately, ensure security requirements set each night and holidays
• Order office stationary and supplies
• Sending weekly reports to management and above
• Submitting expense reports, as required as well as Month-end invoicing
• Compliance work and other ad hoc duties as required

Skills

Communication skills

Microsoft Office

Data entry

Organization

Teamwork

Education

Office Administration diploma or similar

Job description

Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Responsibilities

• Attending to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing assistance and directing inquiries to proper departments or individuals
• Receiving and routing incoming general emails, faxes and voicemails and directing to the proper departments or individuals
• Maintaining the front desk and reception area in an organized and professional manner
• Maintaining our meeting areas in an organized and professional manner
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
• Receiving and processing payments in addition to preparing bank deposits
• Creating and/or updating new customers and projects
• Providing administrative support where needed to the team
• Assisting in set up of meeting rooms and catering for training and various events
• Delivering communication on general building maintenance
• Ensure reception is opened/closed appropriately, ensure security requirements set each night and holidays
• Order office stationary and supplies
• Sending weekly reports to management and above
• Submitting expense reports, as required as well as Month-end invoicing
• Compliance work and other ad hoc duties as required

Success Criteria

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

Requirements

• You have the ability to clearly and confidently communicate with others
• You have strong Microsoft Office skills for data entry and analysis
• You have at least 2+ years’ experience in a fast paced, customer driven environment, and have had experience in completing tasks simultaneously
• Office Administration diploma or similar education would be considered an asset
• Ability to work with and maintain confidentiality with sensitive information
• Ability to stay organized within a busy work environment
• You have a cheerful outlook and a high energy personality
• You are well organized and have an eye for detail
• You are self-motivated to work independently and are a good team player
• If you have training and/or experience in office administration tasks would be considered an asset
• Ability to work flexible hours and overtime as needed