Receptionist

Atlantic-Packaging-Products-Ltd.-; Hamilton; On-site; CAD 43,000 - 52,000; Full time

Benefits offered by this job

Health, dental & vision coverage

Teamwork oriented culture

Recognition program

Advancement opportunities

Education assistance

Scholarships for employees’ children

PPE support

Job summary

Atlantic Packaging is seeking a professional receptionist for our Hamilton plant. The role involves greeting guests, handling phone calls, directing visitors, and assisting with invoicing and billing accuracy.

You will support executives, schedule tours, and maintain electronic and paper filing systems. The ideal candidate has 2+ years in reception and invoicing, strong MS Office skills, and excellent communication and organizational abilities.

Qualifications

• 2+ years experience in reception or other office related environments.
• 2+ years experience with invoicing or similar tasks.
• Proficient in the Microsoft Office suite.

Responsibilities

• Greet guests and answer calls to create a welcoming environment.
• Direct visitors and take messages for employees.
• Process invoices and assist with billing accuracy.
• Schedule calendars for executives and plant tours.
• Maintain filing systems and organize documents.
• Support teams with administrative tasks as needed.
• Assist with basic accounting tasks and statements.

Skills

Reception experience

Invoicing

MS Office

Communication skills

Organizational skills

Time management

Initiative

Customer service

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

• On-site
• Operations Hourly
• Full-Time

Description

“Join us in building Careers and shaping Experiences Beyond the Box”

About Us

At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with operations within North America (Ontario,Quebecand United States),we’recommitted to sustainability, customerexcellenceand community impact. Since 1945,we’vesupported local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.

The Opportunity

We are looking for a professional, self-motivated and client driven permanent full-time Receptionist to join our newly built plant based out of Hannon. The ideal candidate will be a self-starter, who can solve problems and multi-task while under pressure.

Whatyou'lldo

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
• Takes customer complaints or issues and pass them on to theappropriate parties
• Creates and distributes company memos through email, letters, or telephone calls
• Schedules andmaintainsthe calendar of company executives and overall, for plant tours and other similar events
• Coordinates the booking and setting up of meeting rooms
• Organizes and files company documents either electronically or with a paper filing system
• Provides support for teams when necessary
• Calculateadditionalcharges, such as shipping costs, to include in invoices
• Ensure every invoice sent out isaccurate
• Resolve billing errors that other staff or customer’s flag
• Work with other members of the financial staff, such as Accountants and Bookkeepers
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on proper filing and uploading of documents,i.e.BOLs, statements, etc. asrequiredto electronic retention system

Experience

• 2+years experiencein reception or other office related environments
• 2+years experiencewith invoicing or other similar types of roles dealing with math
• Proficient in the Microsoft Office suite of programs
• Strong and effective communication skills, high sense of professionalism
• Highly motivated with a strong ability to take initiative
• Excellent organizational skills and the ability to prioritize multiple tasks simultaneously.
• Strong senseof urgency and the ability adopt in a fast-paced environment
• Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone
• Time management skills to be able to prioritize activities, especially when there is a high volume of tasks
• General administrative skills, including managing emails, basic computer and Microsoft based programs, and accounting / invoicing details
• Flexibility to be able to move between activities and duties quickly if priorities change

What We Offer

• Comprehensive health, dental and vision coverage (dependents included)
• Teamwork-focused culture with sustainability initiatives and social events
• A culture of appreciation through a point-based recognition
• Opportunities for advancement and internal movement
• Educationassistancefor continuous skill development
• Academic scholarships for employees’ children
• Safety equipment and PPE support program

Inclusion and Accessibility

Atlantic Packaging is committed to fostering an inclusive,accessibleand respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team—we’rehere to support you.

Wesincerely thankall applicants for their interest in joining Atlantic Packaging. While we appreciate the time and effort invested, only those selected for an interview will be contacted.

Please Note:

Candidates who are 18 years or olderare required tocomplete a criminal and background check. Details will be provided through the application process.

Hiring Range :$ 43,000 to $52,000 per year. A candidate’s experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.