Receptionist

S.E. Combined Services of Florida; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Job summary

Our associates celebrate lives. We celebrate our associates.

Greet guests at the front desk, welcome and direct them, and route calls to the appropriate staff. Maintain the waiting area, assist with basic typing or data entry, and manage mail and files with a professional, discreet demeanor.

Flexibility to work Saturdays or Sundays, strong MS Office skills, and a courteous, calm presence are essential for this role.

Qualifications

• Six months of general office or receptionist experience preferred.
• Proficient in MS Office Suite and basic data entry.
• Clear, professional speaking voice and diplomatic interpersonal skills.
• Willing to work Saturdays or Sundays and beyond standard hours.

Responsibilities

• Greet guests and visitors and assist as they enter.
• Answer routine questions about services, location directions, and products.
• Route calls and screen inquiries to staff.
• Maintain a comfortable waiting area and beverages as needed.
• Receive mail and packages and manage files.

Skills

Customer service

Phone etiquette

Professional communication

Discretion

Multitasking

Education

High School Diploma

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: T6E 6L1

Job Location: CA-AB - Edmonton