Receptionist

Tobermory; Dartmouth; On-site; CAD 23,000 - 26,000; Full time

Job summary

Nova Scotia SPCA in Dartmouth, NS is seeking a receptionist who is self-motivated with strong interpersonal skills. The role is permanent full-time with day, evening, weekend and morning shifts, starting as soon as possible.

The responsibilities include answering phones, delivering excellent customer service, assisting veterinarians, handling admissions, surgery support, and basic administrative tasks while maintaining records. Lift up to 23 kg; fast-paced clinic environment.

Qualifications

• The candidate must be fluent in English.
• The candidate should have a College or diploma program of 1–2 years or equivalent experience.
• The ideal candidate will have 1–2 years of related industry experience.
• The candidate must complete a Veterinary Assistant course.
• The candidate must be able to handle weight up to 23 kg (50 lbs).
• The candidate should have effective interpersonal skills.

Responsibilities

• Answer phones and relay messages.
• Provide excellent customer service.
• Prepare and administer medications and vaccines as directed by the veterinarian.
• Perform receptionist duties and clerical tasks.
• Maintain records of animals treated.
• Handle, restrain, and care for animals during treatment and surgery.
• Clean and disinfect cages and enclosures.
• Assist the veterinarian before, during, and after surgery.
• Process money, cheques, and credit/debit card payments.

Skills

Customer service

Interpersonal skills

Phone handling

Attention to detail

Education

College diploma or certificate (1–2 years)

Veterinary Assistant course

Job description

Nova Scotia SPCA based in Dartmouth, NS is inviting applications from suitable candidates for the position of Receptionist who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Weekend and Morning.

Employer Name: Nova Scotia SPCA
Position: Receptionist
No. of vacancies: 1
Salary: $17.00 to $19.00 hourly (To be negotiated) / 32 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Dartmouth, NS

• The candidate must answer the phone and relay phone calls and messages.
• The candidate must provide excellent customer service.
• The candidate must sanitize and wash dishes and other items by hand.
• The candidate will be responsible for preparing and administering medications and vaccines as directed by the veterinarian.
• The candidate will be responsible for performing receptionist duties.
• The candidate must perform administrative tasks.
• The candidate will be responsible for clipping animal nails.
• The candidate will be responsible for monitoring and documenting animal behavior.
• The candidate will be responsible for managing routine office functions such as reception, telephone, and booking appointments.
• The candidate will be responsible for maintaining and ordering supplies.
• The candidate must keep records of all animals treated.
• The candidate will be responsible for handling, restraining, and caring for animals undergoing treatment and surgery.
• The candidate will be responsible for cleaning and disinfecting cages, pens, aquariums, kennels, runs, stalls, and enclosures.
• The candidate will be responsible for assisting the veterinarian before, during, and after surgery.
• The candidate must assist with inoculation and treatment of animals.
• The candidate must respond to client inquiries and provide information.
• The candidate will be responsible for processing money, cheques, and credit/debit card payments.
• The candidate must perform reception and clerical duties.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College, CEGEP, or non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must complete a Veterinary Assistant course.
• The candidate must be able to handle weight up to 23 kg (50 lbs).
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate must be flexible.
• The candidate should be reliable.
• The candidate should be a good team player.
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate should have good judgemental skills.
• The candidate must be adaptable.
• The candidate must be hardworking.

Work setting

• The candidate must work in a veterinary clinic or animal hospital.

Policy and program experience

• The candidate must be familiar with disease control.

Area of work experience

• The candidate must have prior work experience in cleaning.
• The candidate must be knowledgeable about domestic animals/pets (cats, kittens, puppies, dogs, etc.).

Transportation/travel information

• The candidate must have a valid driver’s licence.

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate should have an eye for details.
• The candidate should be required to handle heavy loads as part of routine work.
• The candidate should be prepared to perform physically demanding tasks as part of their daily work.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
• Health, Financial and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
• Under Financial benefits, the selected candidate will receive Registered Retirement Savings Plan (RRSP).
• In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Free parking and Variable or compressed work week.