Receptionist

ErinoakKids Centre for Treatment and Development; Brampton; On-site; CAD 33,000 - 39,000; Part time

Job summary

ErinoakKids Centre for Treatment and Development in Brampton is seeking a Receptionist for a temporary part-time assignment on-site. The position reports to the Supervisor, Family Experience, and involves greeting clients, managing inquiries, and coordinating appointments to ensure a positive first impression of the organization.

The successful candidate will have at least two years in a similar role, preferably a college diploma, and strong MS Office and Meditech familiarity.

Qualifications

• Minimum two years of experience in a similar role.
• College diploma in a related field is an asset.
• Proficient with MS Office products.
• Working knowledge of Meditech information systems is an asset.
• Bilingualism in French and English is a requirement.

Responsibilities

• Responds to client and general inquiries in person and by telephone, directing concerns according to policy.
• Enters, attends, and edits client appointments in Meditech, as required.
• Accountable for appointment outcomes and data integrity related to appointments.
• Ensure client confidentiality at all times.
• Responsible for incoming/outgoing mail for the site.
• Maintains a safe, clean, and organized reception area.
• Acts as main contact during emergency codes and supports procedures as per policy.
• Available to work Monday through Friday 7:45am-2:15pm.

Skills

Interpersonal communication

Problem-solving

Attention to detail

MS Office

Bilingual - French & English

Education

College diploma in related field (asset)

Tools

Meditech

Job description

Temporary Part-Time until March 5, 2027
Brampton site
30 hours/week (Monday to Friday – 7:45am-2:15pm)
Work Arrangement: On Site
Replacement Position
Compensation Range: $24.46 – $28.59/hour

Position Summary:

ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to Supervisor, Family Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities:

• Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
• Enters, attends, and edits client appointments in Meditech, as required;
• Accountable for appointment outcomes and data integrity related to appointments;
• Ensure client confidentiality at all times;
• Responsible for overall incoming/outgoing mail for the site;
• Maintains a safe, clean, and organized reception area;
• Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy;
• Must be available to work Monday through Friday 7:45am- 2:15pm

Qualifications:

• Minimum two (2) years of experience in a similar role;
• A college diploma in a related field is an asset;
• Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
• Excellent interpersonal and communication skills;
• High attention to detail with the ability to work independently and collaborate effectively with others;
• Ability to problem-solve effectively to meet the requests and needs of clients and staff;
• Ability to resolve issues in a timely manner using good judgment;
• Demonstrated proficiency with MS Office products;
• Working knowledge of Meditech information systems is an asset;
• Bilingualism in French and English is a requirement

Internal Deadline: August 12th, 2026

Attn: Internal Staff

Staff actively working in these roles may be prioritized based on your circumstances:

• Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume”and clearly outline your requested change in the text box provided
• Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

The successful candidate will be required to complete a vulnerable sector search.

Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.