RCMP Casual Watch Clerk

The Corporation of the City of Cranbrook; Cranbrook; On-site; CAD 52,000 - 55,000; Part time

Job summary

Cranbrook Detachment RCMP in Cranbrook, BC, is seeking a Watch Clerk to provide skilled administrative support to the Detachment teams and Watch Commander. You will handle a variety of clerical tasks, compose documents, manage detachment files and related office material, and assist with everyday operations in a busy municipal policing environment.

The role is casual, on an as-needed basis, with duties including operating the non-emergency RCMP detachment switchboard and radio equipment,

Qualifications

• Three years related receptionist duties
• Switchboard experience
• Transcription experience
• Ability to maintain accurate and complete documents and records

Responsibilities

• Provide skilled administrative support to RCMP Detachment teams and Watch Commander
• Operate non-emergency RCMP Detachment switchboard and radio equipment
• Compose and handle a variety of documents, detachment files and office material
• Assist with routine clerical tasks and maintain filing systems

Skills

Typing 60 wpm

Word processing including Excel

Switchboard experience

Document handling

Effective communication

Education

Grade 12 Diploma or GED

Applied Business Technology Diploma or Office Administration Certificate/Diploma

Three years related experience

Tools

Office equipment operation

Job description

Under the direction of the Cranbrook Detachment RCMP Municipal Office Manager and Detachment Commander, the Watch Clerk performs skilled administrative support work of a relatively complex. Work involves performing a wide variety of administrative duties to assist the RCMP Detachment teams and the Watch Commander, including operating non-emergency RCMP Detachment switchboard and radio telephone equipment. The incumbent is required to compose and handle a variety of documents, detachment files, and related office material.

POSTING TYPE: Internal & External
POSITION TYPE:Casual
HOURS OF WORK : On an as needed basis

DEPARTMENT RCMP

HOURLY RATE $37.9065 to $39.8072 per hour, Pay Grade 5 – Schedule “A” Inside Employees

ESSENTIAL QUALIFICATIONS

EDUCATION

• Grade 12 Diploma or GED
• Applied Business Technology Diploma or Office Administration Certificate or Diploma or three years related experience

EXPERIENCE

• Three years related receptionist duties
• Switchboard
• Transcription

SPECIFIC SKILLS

• Keyboarding – 60 wpm
• Accurate and efficient written/keyboarding skills
• Word Processing including Excel
• Demonstrated ability to maintain accurate and complete documents and records and to check own work
• Ability to extract detailed information from confused, fearful, hostile individuals or individuals who are in shock
• Relay sensitive or emergency information via police radio and/or telephone
• Maintain accuracy while working with continuous interruptions and adapting to changing priorities
• Exercise sound judgment and provide solutions to problems
• Thorough knowledge of filing and records systems
• Knowledge of Police and Municipal Programs
• Considerable knowledge of the operation of standard office equipment and competent in operating computers and word processing packages
• Ability to make numerous, repetitive data entries with a high degree of accuracy and speed
• Ability to communicate effectively, orally and in writing, including a good knowledge of business English, spelling, punctuation, and composition
• Ability to exercise courtesy, tact, persuasion, and a high level of customer service when supplied information, in person and by telephone
• Ability to multi-task, work under pressure, and exercise independent judgement in determining work priorities
• Ability to handle exposure to extremely graphic and disturbing information and visual materials

SPECIAL REQUIREMENTS

• Must have the ability to obtain and maintain and RCMP Enhanced Security Clearance
• Ability to work in a confidential environment
• Meet all Federally mandated requirements