Ramp Agent

FedEx Group; Ottawa; On-site; CAD 19,000 - 25,000; Part time

Job summary

FedEx is seeking a Ramp Agent for the Ottawa area to support loading and unloading operations. The role includes mentoring hourly staff, maintaining safety standards, and coordinating cargo handling tasks in a fast-paced environment.

You will need a high school diploma, six months of relevant experience, and ability to lift up to 70 lbs with equipment. A valid driver’s license and good driving record are required.

Qualifications

• High school education or equivalent required.
• Six months experience/training in jet aircraft ground support equipment/aircraft operations.
• Proficiency in basic MS Word and Excel.
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred.
• Ability to prepare and process Canadian customs paperwork.
• Complete required training and maintain accreditations (GSE admin/operator permit, DG Specialist, W&B/recurrency).
• EXCEL/LEAP candidates preferred.
• Good understanding of FedEx products and loading/unloading procedures.

Responsibilities

• Coordinate loading/unloading activities and mentor cargo handlers.
• Demonstrate leadership and best-practice communication.
• Support courier, cargo handler and dispatcher duties as needed.
• Ensure safety and compliance with training and accreditation requirements.

Skills

Communication skills

Customer service

Problem solving

Organizational skills

Conflict resolution

Leadership potential

Education

High school / educational equivalent

Tools

MS Word

Excel

FAMIS

COSMOS

FedEx intranet

Job description

Coordinates all operations relating to aircraft
loading/unloading activities; provides leadership to
cargo handlers and operational and personnel
support. May perform job duties and responsibilities
required of a courier, cargo handler and/or dispatcher.
To model the way for hourly employees by becoming
a mentor and demonstrating role model behaviour
including strong communication, conflict resolution
and leadership ability (through Best Practices
methods

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's license and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.

GRADE: 84

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school/educational equivalent

Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations

Demonstrated proficiency in basic level MS Word and Excel

Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred

Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment

Must possess a valid driver's licence and good driving record

Excellent human relations, customer relations, and communication skills

Good analytical, problem solving, prioritization and organizational skills

Must be able to pass R.C.M.P. assessment.

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires:

Ramp Agent - Part Time - PM Shift - M to F, 1500 to 2130; note shift/timings may be subject to change based on operational needs. Full G Driver license required.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.