Ramp Agent

FedEx Group; Canada; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

FedEx Group is seeking a Ramp Agent for a part-time PM shift in Canada. The role involves coordinating aircraft loading/unloading, mentoring hourly staff, and ensuring safety and efficiency in operations.

Candidates should have a high school diploma, relevant ground handling experience, and ability to pass required trainings and assessments. Responsibilities include handling Canadian customs paperwork, maintaining accreditation through recurrency training, and upholding strong customer relations

Qualifications

• High school diploma or equivalent is required.
• Six months of experience/training in jet aircraft ground support equipment/aircraft operations is required.
• Proficiency in basic MS Word and Excel required.
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred.
• Ability to prepare and process Canadian customs paperwork.
• Must complete required basic training and maintain accreditation through yearly recurrence training (GSE administrator and operator permit, DG Specialist, W&B certification).
• EXCEL/LEAP candidates preferred.
• Strong understanding of FedEx products and loading/unloading procedures.

Skills

High school diploma

GSE ground operations experience

MS Word

Excel

FedEx systems knowledge

Canadian customs paperwork

Training completion and recurrency

Lifting capability 70 lbs

Valid driver's license

Customer relations and communication

Driver's licence check compliance

Analytical and organizational skills

R.C.M.P. assessment ability

Education

High school diploma or equivalent

Tools

MS Word

Excel

Job description

Coordinates all operations relating to aircraft
loading/unloading activities; provides leadership to
cargo handlers and operational and personnel
support. May perform job duties and responsibilities
required of a courier, cargo handler and/or dispatcher.
To model the way for hourly employees by becoming
a mentor and demonstrating role model behaviour
including strong communication, conflict resolution
and leadership ability (through Best Practices
methods)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's license and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

GRADE: 84

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Ramp Agent - Part Time - PM Shift - M to F, 1500 to 2130; note shift/timings may be subject to change based on operational needs. Full G Driver license required. Posted Sep 2, 2026, apply by 1159PM Sep 9, 2026.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.