Ramp Agent

FedEx Group; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

FedEx Group is looking for candidates for an interview position coordinating aircraft loading and unloading activities. This role involves providing leadership to support personnel, using strong communication skills, and operating within required guidelines. A high school diploma is essential along with relevant experience in ground support operations and the ability to lift heavy packages.

Qualifications

• Six months experience/training in jet aircraft ground support equipment/aircraft operations.
• Proficiency in MS Word and Excel at a basic level.
• Valid driver’s license with a good driving record.

Responsibilities

• Coordinates all operations related to aircraft loading/unloading activities.
• Provides leadership to cargo handlers and operational/support personnel.
• Acts as a role model demonstrating strong communication and conflict resolution.

Skills

Communication

Conflict resolution

Leadership

Analytical skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

MS Word

Excel

FAMIS

COSMOS

Job description

This is an interview position.

Coordinates all operations related to aircraft loading/unloading activities; provides leadership to cargo handlers and operational/support personnel. May perform duties of a courier, cargo handler, and/or dispatcher. Acts as a role model for hourly employees by demonstrating strong communication, conflict resolution, and leadership skills through Best Practices methods.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Proficiency in MS Word and Excel at a basic level
• Knowledge of FAMIS, COSMOS, email, and FedEx intranet systems (preferred)
• Ability to prepare and process Canadian customs paperwork
• Successful completion of all basic training and maintenance of accreditation through recurrency training (e.g., GSE permit, DG certification, W&B certification)
• EXCEL/LEAP candidates preferred
• Understanding of FedEx products, services, general operations, and loading/unloading procedures (preferred)
• Ability to lift up to 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Valid driver’s license with a good driving record
• Excellent human relations, customer service, and communication skills
• Strong analytical, problem-solving, prioritization, and organizational skills
• Ability to pass R.C.M.P. assessment

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Posting date: 06/20, closing date: 06/27. Shift: 5x8 starting at 01:30 AM with a 30-minute break.

DISCLAIMER

This description is general and not exhaustive. Employees are expected to perform all duties assigned, complete mandatory training, operate in a PC Windows environment, and maintain required certifications. Bilingualism (French and English) is required for residents of Quebec. Candidates must possess a valid driver’s license (e.g., Class 5, G, or AZ) with minimal violations. Selection will consider driver’s record, interview performance, and driver assessments.

Employment Equity Statement

FedEx values diversity and is committed to inclusive employment practices. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ community. Accommodations are available during the recruitment process.