R&D Technician

Puratos; Quebec, Mississauga; On-site; CAD 63,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

EFAP for you and family

Onboarding buddy

Career growth opportunities

Job summary

Puratos in Mississauga, Ontario is seeking an organized samples coordinator for its R&D team. You will own the full sample process from request to shipping, ensuring on-time delivery and accurate documentation, while maintaining SAP and CRM data integrity.

You will support R&D activities such as sensory tests and customer visits, adhere to food safety standards, and participate in KPI reporting. Onsite role with up to 10% travel and a competitive CAD salary and benefits await.

Qualifications

• Post-secondary diploma or degree, preferably in the sciences, with a practical mindset.
• Strong MS Office skills; SAP and/or CRM experience is an asset.
• Excellent data management across multiple systems.

Responsibilities

• Coordinate samples: process requests, pack, document, ship and track deliveries.
• Maintain sample inventory and update SAP; manage the sample database and monthly KPIs.
• Support R&D activities: sensory tests, product evaluations and customer visits.
• Ensure safety, GMP and quality standards; keep lab spaces organized and stocked.
• Onsite role with up to 10% travel; lift 25 kg as needed.

Skills

Data management

Organization

Attention to detail

Time management

English communication

Education

Science degree preferred

Tools

SAP

CRM

Job description

Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.

To strengthen our R&D team in Mississauga, Ontario, we are looking for:

Your Mission

Reporting to the Director of Bakery R&D, you will make sure our internal and external customers receive high-quality samples on time, every time. You will own the full sample process, from preparation and packing to shipping, documentation and follow-up, while keeping our databases and KPIs accurate. You will also support exciting R&D activities such as sensory tests, customer visits and competitive product evaluations, all in full compliance with safety, food safety and regulatory standards.

What you will do

Sample Coordination & Shipping

• Receive and process sample requests within required timelines using our CRM database
• Pack samples and prepare all documentation, including courier and customs paperwork
• Label samples correctly with allergens, kosher status, shelf life and storage conditions
• Share tracking information, follow up on deliveries and resolve any delivery issues
• Keep requestors updated on status, work with stakeholders to solve obstacles and escalatie capacity or priority concerns to your manager
• Build and maintain an inventory of standard product samples (powder mixes, chocolate, fillings and décor), ensuring everything is within shelf-life using our digital database
• Pull samples from the line or warehouse, relieve inventory in SAP and order products from other Puratos facilities
• Manage the sample database and report monthly shipping KPIs, including cost, number of samples, response time and deviations
• Maintain lab supplies and ingredients in our ingredient database (OAK), following allergen and kosher labelling requirements

R&D Support

• Support product development and adaptation by scaling, preparing samples and relieving inventory
• Create standard product samples, such as mixes and fillings, when required
• With guidance, run analytical and application tests on competitive products
• Support sensory work, consumer tests and customer visits

Lab Organization, Quality & Safety

• Keep the bakery, lab and storage areas clean, organized and well stocked, and order lab and packaging supplies as needed
• Make sure all equipment and tools are working properly
• Support efficient use of the R&D lab and Innovation Centre through planning, 5S and GMPs
• Respect quality assurance criteria (traceability, GMP), report food safety and quality issues right away, and follow all Health & Safety and Food Safety requirements

What we expect from you

• Post-secondary diploma or degree, preferably in the sciences, with a practical, hands-on mindset
• Working proficiency in MS Office (Outlook, Word, Excel, PowerPoint); experience with SAP and/or CRM is an asset
• Strong data management skills across multiple systems
• Excellent organization, attention to detail and time management, with the ability to multitask and prioritize
• Strong English communication skills, one-on-one and in groups, with the focus on win-win solutions
• Proactive, self-motivated team player who looks for process improvements
• Ability to lift 25 kg and stand for extended periods; an excellent safety record and reliable attendance
• Experience in a food production facility is an asset
• Onsite role with up to 10% travel
• You are curious about digital tools, data & AI and comfortable learning new systems to make work safer, simpler, and more efficient.

What you can expect from Puratos

You join a rapidly growing international leader with a culture of innovation and entrepreneurship, offering you the freedom to make an impact. At Puratos, we believe in rewarding talent and dedication.

The hiring range for this position is $63,000 to $70,000 CAD annually. Placement within the range will depend on the successful candidate's relevant experience, skills, qualifications and other job-related factors.

You can count on a competitive and comprehensive benefits package, including:

• Fair and competitive compensation, benchmarked against the market
• Comprehensive group insurance and retirement benefits
• Employee & Family Assistance Program (EFAP) for you and your family
• A warm welcome through our Puratos Welcome Journey onboarding, including a buddy to help you settle in
• Learning, training and career growth opportunities within a global company

We are committed to fostering an environment where you can grow, innovate, and make an impact. If you're looking for a workplace that values transparency, development, and passion, we'd love to hear from you!

Our Mission

At Puratos, we believe that food has extraordinary power in people’s lives. As the global leader in bakery, patisserie and chocolate ingredients, we turn innovation and food culture into opportunities for our customers’ success. We continuously improve the way we work by being curious about digital innovation — including data, automation and AI — to learn, collaborate and create impact together.

We want to move the planet forward by creating innovative food solutions for the health and well-being of people everywhere. With over 11,000 employees in over 85 countries and turnover of 3.6 billion euros (2025), Puratos thrives on innovation, a pioneering spirit, and a unique culture. Our strong growth and commitment to local communities make working at Puratos truly special.

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.