Quality Technician

TC Transcontinental; Richmond; On-site; CAD 50,000 - 70,000; Full time

Job summary

TC Transcontinental is seeking a Quality Technician to ensure compliance with quality and food safety standards. The role involves auditing manufacturing processes and includes responsibilities like inspecting product quality and investigating non-conformances. You will thrive in a supportive environment with opportunities for professional growth.

Benefits

Competitive compensation with performance-based incentives

Customizable health benefits packages

Paid time off

Employee perks on insurance and travel

Career development opportunities

Qualifications

• Minimum 2 years of experience in a manufacturing/quality environment.
• Technical diploma or equivalent work experience in quality control.
• Quality assurance and documentation experience is an asset.

Responsibilities

• Inspect product quality in raw, intermediate, and finished products.
• Investigate non-conforming materials and collect relevant samples.
• Organize and maintain departmental databases.

Skills

Strong communication

Interpersonal skills

Attention to detail

Time management

Organization

Education

Technical diploma

Tools

MS Office

Job description

Overview

Create value at TC Transcontinental

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With over approximately 7400 employees, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. It is a company that takes care of its teams and where employees support each other. At TC Transcontinental, we lead the industry by cultivating a sense of belonging for all.

About this opportunity

Reporting to the Quality Manager, the Quality Technician is responsible for auditing the manufacturing process and the quality system to ensure that the product complies with quality and food safety standards. The Quality Technician will be a prominent representative of the Quality Department on the floor. This highly detail-oriented role requires excellent time management, organization, responsibility, and the ability to handle multiple priorities.

Responsibilities

When your actions lead to success:

You will:

• Inspect product quality in raw materials, intermediate and finished products to reduce customer complaints and improve customer satisfaction.
• Allocate your responsibilities as follows: 70% of your time will be spent on the production floor, 20% in the laboratory, and 10% in the office.
• Investigate any non-conforming material (raw/intermediate/finished), collect samples and all relevant information to expedite disposition and to ensure on-time delivery is met.
• Test raw materials, intermediate, trial and finished products to ensure that the standards are met.
• Investigate and document: internal and external non-conforming material through IQI/RMA process, hold area reports, rejected raw materials, CARs, quality alerts, and internal audit reports.
• Organize and maintain departmental databases and files.
• Embrace a culture of continuous improvement, collaboration and teamwork.
• Support and contribute to a healthy and safe work environment following workplace regulations, policies, and initiatives.

Qualifications

When your expertise drives us:

• A minimum of 2 years of experience in a manufacturing/quality environment, preferably in the flexible packaging industry.
• Technical diploma or equivalent work experience in quality control or manufacturing.
• Quality assurance and documentation experience is an asset.
• Strong communication and interpersonal skills.
• Intermediate computer skills (MS Office programs specifically: Outlook, Word & Excel).
• Bonafide physical requirements to carry out the duties of the role include standing, walking, lifting and carrying up to 40lbs.

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match.
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off.
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities with access to training, mentorship, and tuition reimbursement
• A dynamic, inclusive work environment where your voice matters and your growth is supported.

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation, please contact [e-mail].

Send us your application. Create something with TC Transcontinental.