Quality Technician

ABB; Quebec; On-site; CAD 70,000 - 100,000; Full time

Job summary

ABB is seeking an experienced Quality Assurance professional in Canada to support testing electrical products and systems. You will develop test protocols, ensure compliance with internal and customer requirements, and collaborate with engineering to investigate new products and improve test methods.

Role requires strong autonomy, bilingual French-English communication, and a focus on safety and quality metrics in an on-site work environment in Quebec.

Qualifications

• DEC in Electrical Engineering or equivalent.
• Minimum 5 years of experience testing electrical products or systems.
• Bilingual: French and English; French required, English for client communications outside Quebec.
• Reading and interpreting electrical and mechanical schematics; experience with UL or CSA standards is an asset.
• Strong autonomy, proactivity, and teamwork; customer communication experience is an asset.

Responsibilities

• Conduct test protocols to ensure products, systems, or software meet requirements and customer expectations.
• Support supplier, production, testing, and engineering quality needs.
• Assist in quality-related training and promote a culture of quality and integrity.
• Report quality issues and ensure adherence to the quality management system.
• Collect, record, and evaluate data per ABB specifications and standards.
• Escalate non-conformances to the quality control organization.
• Assist engineering with test protocol development to investigate new products or functionality.
• Collaborate with other teams to establish test protocols and inspections.
• Use safety systems to maintain an accident-free workplace.
• Notify unsafe situations and work with HSE teams to improve safety.

Skills

Quality testing

Test protocols

Team collaboration

Safety awareness

Education

DEC in Electrical Engineering

Tools

UL standards

CSA standards

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Your role and responsibilities

In this role, you will have the opportunity to assist local unit in developing the necessary capabilities to effectively control products and systems. Each day, you will ensure compliance with internal, customer, and industry requirements within a cost-effective and safe working environment. You will also showcase your expertise by participating in the development and implementation of standards and test methods to ensure only compliant products, software, and services are released to the customer.

The work model for the role is: on site

You will be mainly accountable for:

• Conducts test protocols, as assigned, to ensure products, systems, or software meet specified requirements and customer expectations in incoming, manufacturing, factory test labs, or final inspection quality, including internal testing routine and Factory Acceptance Testing (F.A.T.) as applicable.
• Supports quality control needs and activities for supplier quality, production quality, testing and validation, and engineering, as applicable in the local organization.
• Executes and assists specific quality-related training, promoting a passion for quality and integrity in all actions, with a focus on result orientation.
• Reports quality issues data, ensuring adherence to quality management system at all stages.
• Collects, records, and evaluates data to be interpreted according to the internal ABB specifications, customer norms, and applicable national and/or global standards while maintaining a high level of integrity.
• Escalates product quality or safety non-conformance cases to quality control organization.
• Assists engineering staff to develop test protocols, as necessary, to investigate the integrity of new products or new functionality for existing products.
• Provides support to other functional teams as needed to establish test protocols and perform inspections.
• Utilizes safety systems to perform work, resulting in an accident-free workplace.
• Notifies others when unsafe situations are observed and works with local Health, Safety, and Environment (HSE) teams to improve the safety systems.
• Performs activities related to designated areas within quality control, including quality testing and verification, laboratory and certifications, product safety and compliance, and audits and reporting.
• Ensures that identified problems from quality control are understood and evaluated from a customer/stakeholder point of view.
• Works in close collaboration to resolve the problems and ensures they are fully addressed by following robust root cause analysis and implementing effective corrective actions.
• Provides feedback and advice to the Engineering/R&D team on improvement opportunities in product and/or process design.
• Evaluates test performance for effectiveness and efficiency to improve test design.
• Uses lessons learned from the field to improve testing in alignment with engineering

Qualifications for the role

• College diploma (DEC) in Electrical Engineering or equivalent.
• Minimum 5 years of experience testing electrical products or systems.
• Bilingual (French and English); French required, English for communication with clients outside Quebec.
• Ability to read and interpret electrical and mechanical schematics; experience with UL or CSA standards is an asset.
• Strong autonomy, proactivity, and team spirit; experience in customer communication is an asset.

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.