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Job Description
- Responsible for leading and managing Quality Management Systems (OMS) and Continuous Improvement initiatives
- Document, analyze, improve, and report on product and system non-conformances and customer issues
- Lead and manage the QMS ensuring compliance with current standards
- Lead and manage internal and external QMS audits
- Document, analyze, improve and report on Customer Issues (CIs), Non-conformances (NCRs), and Return of Goods (RGA) processes, identifying trends, opportunities for improvement, and leading issue resolution
- Lead and manage Product Certification Programs such as FloorScore, Greengard and Cradle2Cradle
- Communicate with Department Managers on continuous quality improvement initiatives related to departmental and company objectives
- Employ analytical tools, such as Root Cause Analysis (RCA), to resolve quality issues and deliver corrective and preventive actions
- Establish and update (where required) manufacturing procedures in conjunction with the production staff for new or existing products
- Draft reports for customers related to issue resolution, corrective actions, etc.
- Lead and manage communications and compliance with 3rd party certification bodies such as UL and FM and support on-site inspections and adherence to product compliance
- Other duties as assigned
Qualifications
- Degree or Diploma with education in Chemistry, Engineering or related field
- 10 yrs+ of quality assurance experience
- 5 years of supervisory / management experience
- Prior experience from sectors with chemical applications (i.e paints, coatings, adhesives, cosmetics, personal care products, etc.)
- Ability to interact and work with others in a productive and professional manner
- Strong written and oral communication skills
- Confident and self-directed
- Commitment to meeting deadlines, take initiative and solve problems consistently
- Knowledge of MS Office applications
Why Is This a Great Opportunity
- newly created position due to growth
Salary Type : Annual Salary
Salary Min : CA$ 80000
Salary Max : CA$ 100000
Currency Type : CAD
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Quality AssuranceIndustries
Staffing and Recruiting
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