Quality Specialist — ISO 9001 & Continuous Improvement

RiseMe; Edmonton; On-site; CAD 45,000 - 52,000; Full time

Job summary

Eaton’s Edmonton facility is seeking a Quality Specialist to ensure quality assurance and quality control processes comply with the ISO 9001 Quality Management System. You will work under the Quality Manager to drive continuous improvement and coordinate audits and corrective actions.

Responsibilities include maintaining QMS documentation, leading audits, and analyzing data to reduce defects and improve first-pass yield.

Qualifications

• Post-secondary education in a relevant technical field.
• Minimum 3 years’ experience with ISO 9001 Quality Management System or Quality Assurance/customer service experience.
• Experience using Continuous Improvement methodologies.
• Candidate must live within 80km of Edmonton.
• Must be legally authorized to work in Canada without sponsorship.

Responsibilities

• Support implementation and maintenance of ISO 9001:2015 certification requirements.
• Identify gaps in quality control processes and develop action plans to close those gaps.
• Update standard work, procedures, department forms, and Quality SharePoint logs.
• Support preparation and execution of internal quality audits, customer audits, and third-party audits.
• Ensure non-conformities, NCRs, and NCMRs are logged, processed, contained, and followed up.
• Provide Customer Quality Management support, perform warranty claim data analysis, and support root cause analysis and error proofing for quality issues.
• Track and report quality performance indicators including DPPM and other quality metrics.
• Develop and participate in cost savings projects focused on reducing Cost of Non-Conformance.

Skills

Leadership

Communication

Problem solving

Data analysis

Lean manufacturing

Multitasking

Education

Post-secondary education

Job description

Eaton’s Edmonton facility is seeking a Quality Specialist to ensure quality assurance and quality control processes comply with the ISO 9001 Quality Management System. You will work under the Quality Manager to drive continuous improvement and coordinate audits and corrective actions.

Responsibilities include maintaining QMS documentation, leading audits, and analyzing data to reduce defects and improve first-pass yield.