HRSS Coordinator - Ontario

CBI Home Health; Toronto; On-site; CAD 50,000 - 53,000; Full time

Job summary

CBI Home Health is seeking a temporary HRSS Coordinator for Ontario on a 6-month contract. The role handles HR inquiries, employee changes, and records in the HCM system, with onboarding support and privacy compliance.

The position requires post-secondary education in HR or related field and 1–3 years of HR/administrative experience. Salary ranges from $50,000 to $53,000 per year, with standard benefits and a flexible work environment where possible.

Qualifications

• Post-secondary education in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in an HR, administrative, or customer service role.
• Knowledge of HR policies, practices, and applicable employment legislation.
• Strong customer service, communication, and relationship-building skills.
• Excellent written communication and documentation abilities with a high degree of accuracy and attention to detail.
• Strong organizational, coordination, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively within a team environment.
• Self-motivated, adaptable, and eager to learn in a changing environment.
• Proficiency with Microsoft Office applications and HRIS/HCM systems.

Responsibilities

• Serve as the first point of contact for HR inquiries, providing timely support and guidance on HR policies, programs, payroll, benefits, and employee changes.
• Process employee changes, employment contract amendments, and employment verification requests.
• Maintain accurate employee records and documentation within the Human Capital Management (HCM) system.
• Escalate and coordinate inquiries with appropriate stakeholders as needed.
• Support employee lifecycle activities, including onboarding and new hire orientation.
• Research and respond to HR-related questions and issues.
• Assist with HR projects, initiatives, and administrative activities.
• Maintain confidentiality of employee information and ensure compliance with company policies, privacy standards, and health and safety requirements.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Problem solving

Teamwork

Education

Post-secondary education in HR or Business Administration

Tools

Microsoft Office

HRIS/HCM systems

Job description

HRSS Coordinator – Ontario (6-Month Contract)

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a temporary, 6-month contracted HRSS Coordinator in Ontario.

Salary Range: The salary range for this position is $50,000 – $53,000 per year.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards Offerings Include

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
• Comprehensive Benefit and Retirement packages.
• Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
• Employee Assistance Program.
• Paid orientation, training and development with opportunities to grow your career.

What You Will Do

• Serve as the first point of contact for HR inquiries, providing timely support and guidance on HR policies, programs, payroll, benefits, and employee changes.
• Process employee changes, employment contract amendments, and employment verification requests.
• Maintain accurate employee records and documentation within the Human Capital Management (HCM) system.
• Escalate and coordinate inquiries with appropriate stakeholders as needed.
• Support employee lifecycle activities, including onboarding and new hire orientation.
• Research and respond to HR-related questions and issues.
• Assist with HR projects, initiatives, and administrative activities.
• Maintain confidentiality of employee information and ensure compliance with company policies, privacy standards, and health and safety requirements.

What You Will Need To Be Successful

• Post-secondary education in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in an HR, administrative, or customer service role.
• Knowledge of HR policies, practices, and applicable employment legislation.
• Strong customer service, communication, and relationship-building skills.
• Excellent written communication and documentation abilities with a high degree of accuracy and attention to detail.
• Strong organizational, coordination, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively within a team environment.
• Self-motivated, adaptable, and eager to learn in a changing environment.
• Proficiency with Microsoft Office applications and HRIS/HCM systems.

Recruitment Technology Disclosure:

We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.