Quality & Reliability Specialist - Heavy Equipment Reman

TCAT Div of Toromont Industries Ltd; Bradford West Gwillimbury; On-site; CAD 70,000 - 87,000; Full time

Benefits offered by this job

Flexible schedules

Job summary

Toromont Reman is seeking a Process and Quality Specialist to improve remanufactured product quality, reliability, and performance. You will lead investigations into warranty claims, premature failures, and non-conformances, applying RCA methodologies with internal teams and Caterpillar stakeholders.

You will drive corrective actions to reduce warranty exposure, support CAPA, and participate in data-driven quality improvements across multiple Eastern Canada locations.

Qualifications

• Apply structured methodologies to identify failure modes, root causes, contributing factors, and corrective actions.
• Analyze technical, quality, and reliability data to identify trends, assess risks, and develop evidence-based solutions.
• Demonstrate knowledge of heavy equipment systems, components, technical specifications, inspection criteria, and quality processes.

Responsibilities

• Applied Failure Analysis & Root Cause Investigation
• Warranty Claims Investigation & Resolution
• Product Reliability Assessment & Monitoring
• Failure Mode Analysis & Corrective Action Development
• Quality Risk Assessment & Mitigation
• Non-Conformance & Quality Escape Management
• CAPA Management
• Product Quality Auditing & Inspection Support
• Technical Troubleshooting & Problem Resolution
• Component Evaluation, Reusability & Repair Standards
• Quality Improvement & Continuous Improvement Initiatives
• Warranty, Failure & Quality Data Analysis
• Statistical Analysis, Reporting & Performance Metrics
• Cross-Functional Technical Support & Stakeholder Collaboration
• Technical Documentation, Reporting & Knowledge Sharing

Skills

Applied Failure Analysis

Root Cause Investigation

Warranty Claims Investigation

Quality Data Analysis

Statistical Analysis

CAPA Management

Technical Troubleshooting

Cross-Functional Collaboration

Education

College diploma / University degree in mechanical engineering or related field

Job description

Toromont Reman is seeking a Process and Quality Specialist to improve remanufactured product quality, reliability, and performance. You will lead investigations into warranty claims, premature failures, and non-conformances, applying RCA methodologies with internal teams and Caterpillar stakeholders.

You will drive corrective actions to reduce warranty exposure, support CAPA, and participate in data-driven quality improvements across multiple Eastern Canada locations.