Quality Manager

Lakeside Process Controls Ltd.; Mississauga; Hybrid; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible working schedules

RRSP‑matching

Comprehensive benefits coverage

Above-market paid time off

Structured training and development

Mentorship program

Wellness program

Job summary

Lakeside Process Controls Ltd. in Mississauga, Canada, seeks a Quality Assurance Manager – Nuclear & Regulated Programs to lead the Quality Management System, audits, and supplier oversight.

You will define QA policies, guide operations, and drive NCR/CAPA processes while ensuring compliance with CSA/ISO standards. The role is an individual contributor position within a high‑risk, regulated environment, offering hybrid work and a competitive benefits package.

Qualifications

• University degree in Engineering, Quality, or a related discipline.
• 10+ years of experience in regulated or high‑risk quality environments.
• Strong knowledge of CSA N299 / N285, ISO 9001, and ASME / Nuclear quality standards.
• Experience in quality system management, internal and external audits, supplier qualification and oversight.
• Strong analytical, decision‑making, and technical judgment skills.
• Proven ability to influence stakeholders and act as a senior technical authority.

Responsibilities

• Own and maintain the Quality Management System (QMS), ensuring alignment with codes, standards, and customer requirements.
• Define QA policies, procedures, and standards; guide Compliance Operations and QC on execution.
• Lead NCR and CAPA processes, including requirements, reviews, investigations, and corrective actions.
• Identify systemic quality issues through data analysis and elevate risks to leadership.
• Develop and manage internal audit programs; ensure audit readiness across teams.
• Lead external audits and act as the primary QA representative.
• Establish supplier qualification requirements and support supplier quality reviews and audits.
• Provide technical QA oversight for inspections and ITPs, ensuring compliance with standards.
• Define and oversee requirements for NCR tracking, audits, and document control.
• Define QA data requirements, KPIs, and reporting to support decision-making and audits.
• Drive continuous improvement initiatives and implement process enhancements.

Skills

Quality management

Audits

Regulatory compliance

Data analysis

Stakeholder influence

Education

University degree in Engineering, Quality, or related discipline

Tools

IFS quality module

SharePoint

Copilot

Job description

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

The Quality Assurance Manager – Nuclear & Regulated Programs is responsible for the oversight and performance of the Quality Management System, ensuring compliance across regulated and high-risk work. Acting as a senior technical authority, this role leads audit strategy, quality governance, and supplier oversight, while ensuring alignment with Corporate Compliance and broader operational standards.

Please note: This is an individual contributor role and does not include people management responsibilities.

What you will be doing in the role of Quality Assurance Manager:

• Own and maintain the Quality Management System (QMS), ensuring alignment with codes, standards, and customer requirements
• Define QA policies, procedures, and standards; guide Compliance Operations and QC on execution
• Lead NCR and CAPA processes, including requirements, reviews, investigations, and corrective actions
• Identify systemic quality issues through data analysis and elevate risks to leadership
• Develop and manage internal audit programs; ensure audit readiness across teams
• Lead external audits and act as the primary QA representative
• Establish supplier qualification requirements and support supplier quality reviews and audits
• Provide technical QA oversight for inspections and ITPs, ensuring compliance with standards
• Ensure traceability, document integrity, and revision control requirements are met
• Contribute QA insights to management reviews to assess system effectiveness
• Drive continuous improvement initiatives and implement process enhancements
• Define and oversee requirements for NCR tracking, audits, and document control
• Establish QA data requirements, KPIs, and reporting to support decision-making and audits
• Define inspection standards and support resolution of quality issues
• Report QA performance, risks, and improvements to the Manager, Corporate Compliance
• Lead QA function within the compliance model, ensuring alignment with enterprise objectives
• Act as the technical authority for QA, providing direction, coaching, and oversight to QA team members
• Support resolution of complex quality and compliance issues across the organization

Knowledge and skills required for the role:

• University degree in Engineering, Quality, or a related discipline
• 10+ years of experience in regulated or high-risk quality environments
• Strong knowledge of CSA N299 / N285, ISO 9001, and ASME / Nuclear quality standards
• Demonstrated experience in: Quality system management, internal and external audits, supplier qualification and oversight
• Strong analytical, decision-making, and technical judgment skills
• Proven ability to influence stakeholders and act as a senior technical authority

Preferred Qualifications:

• Lead Auditor certification
• Experience with nuclear programs, pressure equipment, or other regulated industries
• Familiarity with IFS quality module or similar ERP systems, SharePoint, and Copilot
• Experience supporting customer audits and regulatory inspections

What we give YOU!

• Flexible working schedules, including hybrid remote work programs
• A competitive compensation package, with RRSP-matching
• Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care)
• A culture that promotes healthy work-life balance with above-market paid time off
• A structured training and development program and opportunities for continuous learning
• Access to Lakeside’s Mentorship Program—empowering growth and inspiring connection through shared knowledge and support
• Opportunity to participate in an award-winning wellness program!

Commitment to Diversity

Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.

If you require accommodations to complete an application, please contact Human Resources at [e-mail] and we will work with you to meet your accommodation needs.

How We Review Applications

AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.

Existing Vacancy

This posting is for an existing vacancy that our team is actively recruiting for.

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