Quality Manager

iSoftTek Solutions Inc; Mandeville; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading company in Mandeville is seeking a Quality Manager to architect and oversee a best-in-class Quality Management System. The role involves leading a high-performance team, driving process excellence, and ensuring compliance with regulatory standards. Ideal candidates will have extensive experience in quality management and a strategic mindset for operational improvements.

Qualifications

• 10+ years of experience in quality management, with 3-5 years in leadership.
• Deep expertise in QMS frameworks and ISO compliance.

Responsibilities

• Develop and implement a Quality Management System for compliance.
• Lead and build a high-performance quality team.

Skills

Problem-Solving

Process Optimization

Data Analysis

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Industrial Technology

Bachelor’s degree in Quality Management

Tools

Quality Management Software

Statistical Analysis Tools

Microsoft Office Suite

Job description

Job Title:Quality Manager
Reports To:Leader, Engineering & Business Process Improvement
Location:Mandeville or Harahan, LA or Kent, WA or Ridgefield, WA

What You’ll Own:

• Architect & Oversee a Best-in-Class QMS: Develop and implement a Quality Management System that ensures compliance with ISO, regulatory requirements, and customer expectations.
• Lead & Elevate a High-Performance Team: Build a culture of accountability, problem-solving, and continuous improvement within the quality team.
• Drive Process & Operational Excellence: Use Lean, Six Sigma, FMEA, and Kaizen methodologies to reduce defects, enhance first-pass yield, and minimize rework and warranty claims.
• Master Audit & Compliance Programs: Own internal and external audits, supplier quality management, and regulatory adherence.
• Champion Cross-Functional Collaboration: Work closely with engineering, operations, and supply chain to align quality objectives with business and customer expectations.
• Supplier Quality Optimization: Working with the supply chain leader, audit vendors, and implement corrective actions.

Who You Are:

• A structured thinker who thrives on process optimization and system development.
• A methodical leader who brings clarity to complexity and enjoys refining operations for peak efficiency.
• A problem-solver who sees patterns, identifies root causes, and implements long-term solutions—not just quick fixes.
• A strategic influencer who leverages data, logic, and expertise to drive company-wide improvements.

• 10+ years of experience in quality management, quality assurance (QA), or quality control (QC), with at least 3-5 years in a leadership role.
• Bachelor’s degree in Engineering, Industrial Technology, or Quality Management (advanced degree preferred).
• Deep expertise in QMS frameworks, ISO compliance, and regulatory standards in industries like marine and power generation, aerospace, or automotive.
• Strong knowledge of Six Sigma, Lean, Kaizen, TQM, RCA, FMEA, and SPC methodologies.
• Proven track record in reducing defect rates, driving supplier quality improvements, and leading successful audits.
• Strong analytical mindset, problem-solving skills, and hands-on approach to quality enhancement.
• Proficiency in quality management software, statistical analysis tools, and Microsoft Office Suite.

Required Certifications:

• Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) (ASQ)
• Six Sigma Green Belt or Black Belt Certification

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