Quality Manager

Mucci Farms; Kingsville; On-site; CAD 95,000 - 105,000; Full time

Benefits offered by this job

On-site parking

Company benefits

RSP contributions

Company perks

Job summary

Mucci Farms in Kingsville, Ontario is seeking a Quality Manager to lead our quality assurance operations across receiving, storage, production and shipping, ensuring compliance with regulatory and customer specifications and safeguarding produce quality.

You will mentor quality teams, maintain up-to-date specifications, and collaborate with sales, procurement and operations to minimize rejections. This on-site role requires 3–5 years in a managerial capacity and strong English communication.

Qualifications

• Completion of post-secondary education in Quality or related field is strongly preferred.
• 3–5 years in the Produce Industry working with commodities such as peppers, cucumbers and tomatoes.
• Flex schedule to support off shifts (afternoons & midnights).
• 3–5 years’ experience in a progressive managerial role.
• Strong English communication skills.
• Proficient with Microsoft Office.
• Knowledge of Famous and RedLine Cooler programs is a plus.
• Ability to work independently or in a team.
• Positive attitude and willingness to grow within the company.

Responsibilities

• Manages policies related to produce quality, inspection and finished goods evaluation.
• Trains and directs quality teams on inspection accuracy.
• Coaches employees on quality standards.
• Coordinates with sales, procurement and operations on quality issues.
• Ensures SOPs for receiving, storage and shipping are followed.
• Oversees multi-shift QA operation, 24/7.
• Succession planning and development of staff.
• Ensures CFIA and USDA compliance.
• Monitors product rejections and leads corrective actions.
• Keeps quality specifications updated and distributed to the organization.
• Communicates with production, procurement, commodities, and sales on quality.

Skills

Quality management

People management

English communication

Problem solving

Education

Post-secondary education in Quality or related field

Tools

Microsoft Office

Famous/RedLine Cooler

Job description

Title: Quality Manager - On-Site Kingsville, ON

Reports to: Warehouse Manager

Based at: Mucci Pac Ltd., Kingsville, Ontario

Type of Employment: Full time, permanent, 6-days a week, Monday to Saturday

About Mucci Farms:

At Mucci Farms, we are passionate about growing and delivering premium greenhouse-grown produce while fostering a workplace where people can thrive. As a family-owned company and industry leader, we offer stable employment, opportunities for career growth, a collaborative team environment, and a commitment to innovation, quality, and sustainability. Join a team that values hard work, continuous improvement, and the contributions of every employee in helping feed communities across North America.

Position Summary:

As the Quality Manager at Mucci Farms. The successful candidate will be responsible for leading and overseeing all quality assurance operations to ensure compliance with food safety regulations, customer specifications, and company quality standards. This role manages and develops quality teams, monitors product quality throughout receiving, storage, production, and shipping processes, and collaborates with sales, procurement, and operations to drive continuous improvement, minimize product rejections, and maintain the highest standards of produce quality across the organization.

Job Responsibilities and Accountabilities:

• Effectively manages and implements policies as they relate to produce quality, inspection and finished goods evaluation
• Routinely monitors, verifies, trains and provides direction to Quality teams on their accuracy of inspection and produce evaluation
• Constant coaching of direct and indirect employees on quality standards
• Communicates daily with the sales, procurement and operations teams on all issues related to fresh produce. Make recommendations on quality issues or recurring patterns
• Ensure compliance with all Standard Operating Procedures pertaining to receiving, storage, and shipping of fresh produce. Identify any issues to senior management
• Responsible for Multi Shift QA Operation, 24/7
• Succession planning and development of direct report staff
• Ensure compliance with CFIA and USDA policies and procedures
• Monitor and report on any product rejections, identify key customer rejection trends and Co-chair evaluation/ corrective action committee
• Ensures all quality specifications are up to date and distributed/ available to organization in a timely manner
• Ensures constant communication with production, procurement, commodities and sales team on product quality (or change therein)
• Apply continuous improvement approach to all facets of Quality team and program
• Assist in building, recruiting, onboarding and liaise with all operating QA teams across the enterprise in association with site level Warehouse Managers

Knowledge, Skills and Abilities:

• Completion of post-secondary education in Quality or related field is strongly preferred
• 3-5 years in the Produce Industry working with commodities such as Peppers, Cucumbers, Tomatoes etc.)
• Must be able to flex schedule to offer support to “off shifts” as necessary for employee support and development, (afternoons & midnights)
• 3-5 years’ experience in a progressive managerial role
• Proven ability to conduct basic mathematical calculations
• Must be able to communicate in a clear and concise manner to all levels of the organization (written, oral and spoken) in English
• Must be willing and able to present information to all levels of the organization, including executives
• Experience with Microsoft Office programs including Microsoft Outlook at an intermediate to advanced level strongly preferred
• Knowledge of Famous and RedLine Cooler programs (for inventory management) will be considered an asset
• Must be able to work independently or within a team setting
• Positive attitude, punctual and willing to grow within the company

Physical Abilities:

• Must be able to sit, stand, and/or walk for extended periods of time
• Must be able to bend, stretch, twist, or reach with body, arms, and/or legs
• Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
• Must be able to climb stairs and stand on feet for an extended period of time.
• Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F.

Compensation: 95,000-105,000 annually, company benefits, RSP contributions, on-site parking, company perks

Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.

Note: This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.

Mucci welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.