Quality Lead Critical Care

Lakeridge Health Corporation; Oshawa; On-site; CAD 65,000 - 89,000; Full time

Job summary

Lakeridge Health in Oshawa is seeking a Quality Lead (Critical Care) to drive quality improvement across the Critical Care Program. Reporting to the Manager of Quality Improvement & Patient Safety, you will integrate QA practices, mentor teams, and lead Kaizen events to advance Whole System Quality.

You will collaborate with clinical leaders, direct education efforts, and ensure alignment with organisational quality goals while maintaining a patient-centered approach in a multisite health

Qualifications

• Bachelor's degree or higher in a relevant field.
• Lean Green Belt or Six Sigma Green Belt preferred.
• 3–5 years' experience in quality improvement or project management in health care.
• Ability to interpret data and respond appropriately.
• Strong leadership, communication and stakeholder management skills.

Responsibilities

• Lead and oversee quality improvement projects within the Critical Care Program.
• Facilitate implementation of quality improvement activities and maintain QA processes.
• Coordinate unit-based quality improvement and Daily Management System.
• Lead Quality of Care reviews and Kaizen events with actionable recommendations.
• Support education, mentoring and coaching for staff on quality methods.
• Collaborate across departments to implement Quality Improvement Plans.

Skills

Data analysis

Quality improvement

Project management

Leadership

Stakeholder engagement

Communication

Education

Bachelor's degree in Clinical Healthcare, Business Administration, Health Administration, Engineering, or equivalent

Lean Green Belt / Six Sigma Green Belt or equivalent certificate

Tools

MS Office

Job description

Quality Lead Critical Care

Department: Transformation & Continuous Improvement
Program: Quality, Improvement & Risk
Status: Regular Full Time
8 Hour Shifts, days Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $47.380 - $64.610 per hour
File Number: 2600002601

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

POSITION SUMMARY

Reporting to the Manager, Quality Improvement & Patient Safety, the Quality Lead (Critical Care) will work closely with the Critical Care Program Director, Medical Director, Critical Care leadership team, and staff to integrate quality improvement, across the Critical Care Program at Lakeridge Health to achieve the goal of excellence in the delivery of services/care to progress Lakeridge Health's goal of achieving Whole System Quality. In this role, you will facilitate the knowledge and skill building with Critical Care Program team members in areas of quality improvement in alignment with approaches used by the central Quality Improvement & Patient Safety team.

DUTIES AND RESPONSIBILITIES

• Project Lead for the development of project and process improvement in alignment with strategic plans including research, data analysis, stakeholder engagement, environmental scanning, and issues analysis;
• Facilitates the implementation of quality improvement activities, track status, and acts as a knowledge expert and resource in the development and maintenance of quality improvement processes;
• Facilitates the implementation of unit-based quality improvement processes, tracks status, and acts as a knowledge expert and resource in the development and maintenance of Daily Management System;
• Leads and supports program Quality of Care reviews and Kaizen Events, and develops effective recommendations;
• Medicine program accreditation leadership in our pursuit of Excellence Every Day;
• Assist and collaborate with Clinical Practice Leaders with the delivery of appropriate education, mentoring and coaching in support of quality improvement methodologies;
• Contributes to the ongoing collaboration, support and evaluation to the development and implementation of Quality Improvement Plans as it relates to the Medicine Program; and
• Other duties as assigned.

QUALIFICATIONS

• Bachelor's degree required in Clinical Healthcare, Business Administration, Health Administration, Engineering, or other equivalent Bachelor's degree (required);
• Lean Green Belt, Six Sigma Green Belt or equivalent Quality Improvement certificate (preferred);
• 3-5 years recent experience related to quality improvement and/or project management in a heath care service environment (preferred);
• Ability to understand and interpret data in order to respond appropriately;
• Knowledge and understanding of performance metrics;
• Experience in quality improvement;
• Demonstrated knowledge of quality improvement principles, methods, and tools;
• Proven leadership skills;
• Demonstrated ability to organize and prioritize work; work well independently
• Demonstrated ability to develop and maintain effective working relationships with a variety of stakeholders;
• Demonstrated ability to effectively train, coach, and mentor teams and leaders;
• Proven ability to facilitate project teams and improvement initiatives;
• Excellent interpersonal, communication (presentation, written and verbal), critical thinking, attention to detail and problem-solving skills;
• Experience working with large, multisite organization;
• Proven ability to act as a resource to various health professionals, Managers, Physicians, and Directors;
• Strong analytical skills including the ability to collect, analyze, share and interpret qualitative and quantitative data;
• High proficiency with the MS Office suite;
• Demonstrated commitment to our core values of Compassion, Innovation, Teamwork, Inclusion and Joy; and
• Proven good attendance record with capability of maintaining this same standard

ADDITIONAL INFORMATION

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [e-mail] .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

CONDITIONS OF EMPLOYMENT

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.