Quality Lead

Randstad Canada; Calgary; On-site; CAD 80,000 - 98,000; Full time

Job summary

A leading company in Calgary seeks a Quality Lead to manage quality assurance and food safety programs. The role involves overseeing audits, managing service providers, and driving continuous improvement initiatives. Ideal candidates will have experience in manufacturing quality roles, preferably in packaging. Join a diverse team committed to sustainable development and operational excellence.

Benefits

Profit sharing plan

Telemedicine

Group insurance

Pension plan with company contributions

Accessible gym space or reimbursement program

Employee assistance program

Qualifications

• Minimum of 3 years in a quality role within manufacturing.
• Experience in managing food safety programs is an asset.

Responsibilities

• Oversee quality assurance and food safety programs.
• Manage third-party service providers for compliance.
• Drive corrective and preventive actions across production lines.

Skills

Lean principles

Problem-solving

Communication

Collaboration

Education

Certifications in quality systems

Food safety certifications

Job description

Welcome to Cascades!

At Cascades, Sustainable Development means respecting the true nature of our 10,000 talents. We put you first:

• Flex and connected mode (flexible schedule)
• Profit sharing plan
• Telemedicine, group insurance, and pension plan with company contributions
• Accessible gym space or annual flexible reimbursement program
• Employee assistance program (because we care about the physical and mental health of our people)
• Salary range for Quality Lead between $80,000 and $98,000 CAD annually, based on experience

At our facility in Calgary, you can develop your full potential sustainably by applying your expertise within the Packaging team as the Quality Lead:

• Oversee and manage all aspects of the plant’s quality assurance and food safety programs, including planning and executing internal and external BRCGS quality audits
• Manage third-party service providers such as pest control, housekeeping, and sanitation to ensure compliance with food safety standards
• Develop, implement, and monitor quality control systems using key performance indicators such as customer complaints, cost of quality, and Net Promoter Score to ensure products meet both internal standards and customer expectations
• Oversee root cause analysis investigations and lead efforts to identify and eliminate underlying causes of quality issues, supporting continuous improvement initiatives across production lines
• Drive and monitor corrective and preventive actions in collaboration with supervisors and the Line Centric Team (LCT), providing necessary support to ensure their effectiveness
• Communicate corrective actions and quality updates to the Sales and Customer Service departments to maintain alignment and transparency

Bring out the best in yourself!

Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

Put forward your strengths:

• Minimum of 3 years of experience in a quality role within a manufacturing environment, preferably in the packaging, cardboard, or paper industry
• Actively seeks operational efficiencies through Lean principles and is committed to continuous, measurable improvement
• Applies a structured and analytical approach to problem-solving; highly organized and results-driven
• Confident and proactive both on the production floor and in meetings; fosters alignment, encourages buy-in, and leads with initiative and integrity
• Builds trust with cross-functional teams and customers through clear communication, effective collaboration, and professional conduct
• Certifications in quality systems (e.g., Six Sigma belts, ASQ Certified Quality Engineer, ISO 9001) are assets
• Possession of food safety certifications such as SQF, BRCGS, or equivalent is an asset
• Experience in managing food safety programs is an asset

We look forward to meeting you!

About Cascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered fairly for this position.

To be part of Cascades is to reveal the full potential of materials, people, and ideas. Since 1964, Cascades has been providing sustainable, innovative, and value-creating solutions in packaging, hygiene, and recovery. Join 10,000 talents working across nearly 70 operating units in North America.