Quality Lead

Cascades; Calgary; On-site; CAD 80,000 - 98,000; Full time

Job summary

Cascades is seeking a Quality Lead in Calgary to manage quality assurance and food safety within the packaging team. The role involves overseeing audits, managing service providers, and ensuring compliance with food safety standards. Candidates should have at least 3 years of experience in a quality role, preferably in manufacturing, and possess strong problem-solving and communication skills. Join a diverse team committed to sustainable development.

Benefits

Profit Sharing Plan

Telemedicine

Group Insurance

Pension Plan

Accessible Gym Space

Employee Assistance Program

Qualifications

• Minimum of 3 years in a quality role within manufacturing, preferably packaging.
• Experience managing food safety programs is considered an asset.

Responsibilities

• Oversee quality assurance and food safety programs.
• Develop and monitor quality control systems using KPIs.
• Drive corrective and preventive actions with the team.

Skills

Problem-Solving

Communication

Collaboration

Education

Six Sigma Certification

ASQ Certified Quality Engineer

ISO 9001 Certification

Job description

At Cascades, Sustainable Development means respecting the true nature of our 10,000 talents. We put you first:

• Flex and connected mode (flexible schedule)
• Profit sharing plan
• Telemedicine, group insurance, and pension plan with company contributions
• Accessible gym space or annual flexible reimbursement program
• Employee assistance program (because we care about the physical and mental health of our people)
• Salary range for Quality Lead between $80,000 and $98,000 CAD annually, based on experience

At our facility in Calgary, you can develop your full potential sustainably by applying your expertise within the Packaging team as the Quality Lead:

• Oversee and manage all aspects of the plant’s quality assurance and food safety programs, including planning and executing internal and external BRCGS quality audits
• Manage third-party service providers such as pest control, housekeeping, and sanitation to ensure compliance with food safety standards
• Develop, implement, and monitor quality control systems, using KPIs such as customer complaints, cost of quality, and Net Promoter Score to ensure products meet standards and customer expectations
• Oversee root cause analysis investigations and lead efforts to eliminate underlying causes of quality issues, supporting continuous improvement
• Drive and monitor corrective and preventive actions in collaboration with supervisors and the Line Centric Team (LCT), ensuring effectiveness
• Communicate quality updates and corrective actions to Sales and Customer Service departments for alignment and transparency

Bring out the best in yourself!

Every day, our colleagues choose to respect their true nature by contributing passionately to our mission.

You too, should highlight your strengths:

• Minimum of 3 years of experience in a quality role within a manufacturing environment, preferably in packaging, cardboard, or paper industry
• Active pursuit of operational efficiencies through Lean principles and continuous improvement
• Structured and analytical problem-solving skills; highly organized and results-driven
• Confident and proactive on the production floor and in meetings; fosters alignment, encourages buy-in, and leads with initiative and integrity
• Builds trust through clear communication, effective collaboration, and professionalism
• Certifications such as Six Sigma belts, ASQ Certified Quality Engineer, or ISO 9001 are assets
• Food safety certifications like SQF, BRCGS, or equivalent are assets
• Experience managing food safety programs is considered an asset

We look forward to meeting you!

About Cascades

Cascades values diversity and inclusivity. All qualified candidates will be considered fairly.

Joining Cascades means unlocking the full potential of materials, people, and ideas. Since 1964, we have been providing sustainable, innovative, and value-creating solutions in packaging, hygiene, and recovery. Join 10,000 talents in almost 70 operating units across North America.