Quality Engineer-Program Launch

Waterford Executive; Windsor; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the automotive industry is seeking a Quality Engineer to enhance product quality and customer satisfaction. The successful candidate will manage quality control processes, oversee audits, and work closely with cross-functional teams to optimize quality systems. This role demands an analytical mindset, strong leadership capabilities, and effective communication skills.

Qualifications

• 3+ years of manufacturing engineering experience in the automotive industry.
• Excellent analytical skills to analyze data and identify trends.
• Strong communication skills to engage with team members and stakeholders effectively.

Responsibilities

• Ensure customer satisfaction and address concerns professionally.
• Drive the 8D process to resolve internal and external issues.
• Develop and implement quality management systems.

Skills

Data analysis

Leadership

Communication

Problem-solving

Attention to detail

Education

Bachelor's degree in engineering

Job description

The Quality Engineer ensures that products meet customer expectations, oversees quality control, and ensures products comply with standards and specifications. This role demands strong leadership skills, data analysis capabilities, and effective communication with team members and stakeholders.

Key Responsibilities :

Customer Satisfaction :

• Ensure customer satisfaction, address concerns professionally and promptly, and protect the company's (PES) interests.
• Monitor customer portal to ensure the company's ratings reflect fair scores.

Quality Systems and Quality Engineering

• Drive the 8D process to resolve internal and external issues.
• Collaborate with Purchasing to develop suppliers that meet the company's requirements, ensuring quality of incoming materials.
• Develop and implement quality management systems, control processes, procedures, and policies to meet or exceed customer expectations.
• Perform audits of quality control processes, identify areas for improvement, and recommend corrective actions.
• Monitor and analyze quality control data, identify trends, and suggest improvements.
• Manage and maintain quality control documentation, ensuring records are accurate and up-to-date.

Team Work and Team Building

• Communicate effectively across teams, departments, and stakeholders to align quality control with business objectives.
• Train team members on quality processes, procedures, and policies.
• Participate in cross-functional teams for new product or service development, integrating quality control into the process.

Reporting Structure :

• Reporting directly to the Plant Manager.

KPI’s : (Illustrative)

• Number of Customer Complaints: aim to reduce to zero.
• 8D Response Rate: respond within customer requirements.
• Scrap Rate: collaborate with cross-functional teams to reduce.
• Cost of Quality: work to reduce internal and external costs.

Qualifications :

• Bachelor's degree in engineering or a relevant field.
• At least 3+ years of proven manufacturing engineering experience in the automotive industry.
• Excellent analytical skills to analyze data and identify trends.
• Strong communication skills to engage with team members and stakeholders effectively.
• Attention to detail and quick issue resolution skills.
• Creative problem-solving abilities.
• Excellent organizational skills for managing multiple priorities.
• Knowledge of quality control processes, procedures, and policies.
• Ownership mentality: full accountability for results and team alignment.
• Data-informed decision-making: leveraging numbers and insights.
• Team-first problem solving: collaborative approach, calm under pressure.