Quality Engineer, Non-Conformance Management

De Havilland Aircraft of Canada Limited; Calgary; Hybrid; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Extended health benefits

Life insurance

RRSP/DPSP Plan

Employee and family assistance program

Job summary

De Havilland Aircraft of Canada Limited, headquartered in Calgary, is seeking a Quality Engineer for Non-Conformance Management. You will lead NCR investigations, containment, and disposition while supporting compliance and continuous improvement across the quality system.

Reporting to the Quality Assurance Manager, you will coordinate corrective actions, track metrics, and support internal audits, with involvement in MRB activities and calibration and document control tasks as needed.

Qualifications

• Knowledge of AS9100 and ISO 9001 quality management systems.
• Knowledge of Corrective and Preventive Action (CAPA) processes.
• Proficiency with quality tools and methodologies.
• Experience with ERP and Quality Management Systems (QMS).
• Proficiency in Microsoft Office applications.
• Strong data analysis and interpretation skills.
• Strong technical report writing skills.

Responsibilities

• Lead NCR investigations from initiation to closure.
• Coordinate containment and disposition of non-conforming product.
• Facilitate root cause analysis and corrective actions.
• Track NCR metrics and trends.
• Support customer and supplier quality investigations.
• Coordinate MRB activities and records.
• Support internal audits and corrective action follow-up.
• Maintain quality procedures and forms.
• Support First Article Inspections as required.
• Assist with quality reporting and KPI tracking.

Skills

AS9100 knowledge

CAPA processes

Data analysis

Quality tools

MS Office

Report writing

Education

Engineering degree

Tools

ERP systems

Quality Management Software

Job description

Quality Engineer, Non-Conformance Management

Job Description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Summary:

Reporting to the Quality Assurance Manager, the Quality Engineer, Non-Conformance Management, is responsible for leading NCR investigations, containment, disposition, corrective action implementation, and closure activities while supporting quality system compliance and continuous improvement.

Primary Responsibilities (70% – 80%):

• Take the lead of NCR process after initiation to closure.
• Coordinate containment and disposition of non-conforming product.
• Facilitate root cause analysis and corrective actions.
• Track NCR metrics and trends.
• Support customer and supplier quality investigations.
• Coordinate MRB activities and records.

Secondary Responsibilities (20% – 30%):

• Support internal audits and corrective action follow-up.
• Maintain quality procedures and forms.
• Support First Article Inspections as required.
• Assist with quality reporting and KPI tracking and continuous improvement initiatives.
• Support calibration, training, and document control activities.

Qualifications & Experience:

• Diploma or Degree in Engineering, Engineering Technology, Quality Assurance or related discipline.
• Must possess a minimum 3-5 years of Quality Engineering or Quality Assurance experience in an aerospace/defense manufacturing environment.

Technical Skills:

• Knowledge of AS9100 and ISO 9001 quality management systems.
• Knowledge of Corrective and Preventive Action (CAPA) processes.
• Proficiency with quality tools and methodologies.
• Experience with ERP and Quality Management Systems (QMS).
• Proficiency in Microsoft Office applications.
• Strong data analysis and interpretation skills.
• Strong technical report writing skills.

Core Competencies:

• Integrity
• Accountability
• Collaboration and Teamwork
• Communication
• Customer Focus
• Decision Making
• Technical Credibility
• Problem Solving
• Attention to Detail
• Organization and Planning
• Leadership

Why Join Our Team?

• Competitive compensation and benefits.
• Contribute directly to aircraft quality and safety.

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.