Quality Control Associate

Canadian Blood Services; Ottawa; On-site; CAD 86,000 - 102,000; Full time

Benefits offered by this job

Payment in lieu of vacation

Annual performance award up to 6%

Payment in lieu of benefits

Defined benefit pension plan

Employee discounts, wellness program,1

Job summary

Canadian Blood Services is seeking a Temporary full-time Quality Control Associate to join the Quality Assurance team for a 3-year term. You will support the Corporate QC Program, ensure regulatory compliance, and collaborate across functions to improve data-driven quality metrics.

You will participate in procedure development, data analysis, and proficiency testing, while maintaining strong QC controls and site support. This role is on-site with 60–80% presence and may require travel.

Qualifications

• Completion of post-secondary degree in a related discipline from a recognized academic institution.
• Minimum 3 - 5 years' GMP manufacturing or pharmaceutical environment experience.
• Minimum of 1 - 3 years of Quality Management and Continuous Improvement experience.
• Working knowledge of statistical analysis methods and SPC techniques; experience with data tools to analyze data and support improvements.
• Experience with BI, data visualization or reporting tools is an asset.

Responsibilities

• Develop and maintain Canadian Blood Services' Corporate QC program and the QC component testing database to meet regulatory requirements.
• Collaborate with cross-functional teams to modernize Quality Control reporting processes including data management and visualization to improve efficiency.
• Develop and maintain QC operating procedures for inspection and release of incoming materials and supplies.
• Assist in designing, implementing and managing the National Proficiency Testing Program.
• Monitor and improve quality by collecting and analyzing data to demonstrate process control in manufacturing.
• Provide guidance and support to site staff in applying the Corporate Quality Control Program in daily operations.

Skills

GMP manufacturing experience

Quality management

Continuous improvement

Statistical analysis

Data visualization

Health Canada CSA AABB knowledge

Blood product knowledge

Education

Post-secondary degree in related discipline

Tools

Minitab

JMP

SAS

Power BI

Tableau

SQL

Alteryx

Job description

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This role requires a minimum of 60%-80% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9412

Employment status: Temporary full-time
Position's anticipated start date:2027-01-05

Salary/Rate of pay: $86,400 - $101,700

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-timeQuality Control Associateto join our dynamicQuality Assuranceteam for a term of 3 years.

The Quality Control Associate (QCA), within the Quality Control (QC) department, under the direction of the Quality Control Manager (QCM),supports the implementation and monitoring of the performance and activities of the Corporate QC Program. This program is used to fulfil regulatory requirements related to the manufacturing and testing of blood and blood components.

This position ensures, by means of sound application or Risk Management principles, the safety, efficacy and quality of all blood products, blood components and services offered by Canadian Blood Services through full compliance with Good Manufacturing Practices and all other applicable regulatory and legislative requirements.

The QCA, QC, ensures that the Corporate QC Program supports the requirements and standards for quality control in the manufacturing process. The QCA ensures that Canadian Blood Service sites have Operating Procedures necessary to perform inspection, product component testing,results evaluation, and reporting. The QCA Leverages the Quality Event Management program whenrequired for product or process deviations and acts as a QC resource for the organization.

• Working in a regulatory environment , you will develop, establish and maintain Canadian Blood Services' Corporate QC program and the Quality Control Component Testing database ensuring that the component QC program meets regulatory requirements, and all elements of the QC processes are consistent and controlled.
• Leveraging your analytical and continuous improvement skills, you will collaborate with cross-functional teams to support initiatives that modernize Quality Control reporting processes, including the evaluation and implementation of data management, reporting, and data visualization solutions to improve efficiency, reduce manual data manipulation, and enhance access to quality performance metrics.
• Drawing on your knowledge of investigation and inspection processes, you will develop and maintain the QC operating procedures for the inspection and release of incoming materials and supplies.
• You will assist in the design, implement and manage the National Proficiency Testing Program.
• You will assist the Quality Control Manager and the organization to monitor and improve the quality of its products by collecting and analyzing data to evaluate/demonstrate process control in manufacturing.
• Utilizing your interpersonal and communication skills, you will provide ongoing guidance and support to site/functional staff in the application of the Corporate Quality Control Program in daily operations, QC and Corporate initiatives.

Desired education and skills

• Completion of post-secondary degree in a related discipline from a recognized academic institution.
• Minimum 3 - 5 years' experience within a GMP manufacturing or pharmaceutical environment.
• Minimum of 1 - 3 years of Quality Management and Continuous Improvement experience.
• Working knowledge of statistical analysis methods, SPC techniques and experience using software tools such as Minitab, JMP, SAS, or equivalent to analyze data, identify trends, and support quality and process improvement activities.
• Experience with business intelligence, data visualization, or reporting tools (e.g., Power BI, Tableau, SQL, Alteryx, or similar platforms) is considered an asset.
• In-depth knowledge of Health Canada, CSA, and AABB standards.
• Knowledge of blood product manufacturing or lab testing experience is considered an asset.

What we offer you

• Payment in lieu of vacation.
• Annual performance award up to 6%.
• Payment in lieu of benefits.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in an on-site presence with requirements to be on-site at Canadian Blood Services location 60% - 80% of the time/3-4 days of the week. Prefered location would be Brampton, ON or Ottawa ON.
• Shift/hours - Monday to Friday, 37.5 hours a week/7.5 hours a day.
• Travel requirements - travel will be required for onsite visits or occasonial meetings and training needs.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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