Quality Assurance Associate

Canadian Blood Services; Ottawa; Hybrid; CAD 86,000 - 102,000; Full time

Benefits offered by this job

Annual performance award up to 6%

Defined benefit pension plan

Employee discounts, wellness program,

Professional resources

Job summary

Canadian Blood Services is seeking a Quality Assurance professional for a temporary full-time role based in Canada. The position requires 40% on-site presence at a CBS location, with potential additional on-site work based on business needs.

Start date is 2026-12-01 and end date 2028-09-29. You will lead QA activities across deviations, document management, validations, CAPA, audits, and training, and support Health Canada inspections with timely corrective actions.

Qualifications

• Minimum 5+ years in Quality Management and Continuous Improvement.
• Minimum 3+ years in QA for a testing/diagnostics program with GMP experience preferred.
• Minimum 3+ years IT experience with computer systems and problem-solving.
• Experience in healthcare sector is considered an asset.

Responsibilities

• Utilizing QA expertise to ensure compliance and quality across deviations, document management, recall/validation, change control, audits, training, and CAPA.
• Leading and supporting audit activities for internal/external audits, accreditation assessments, and Health Canada inspections with timely corrective actions.
• Act as SME for Testing quality processes, coaching and knowledge-sharing on GMP and investigations.
• Identify recurring quality issues, documentation gaps, and risks; share recommendations for continuous improvement.
• Work in accordance with Corporate Health and Safety policies to maintain a safe and compliant environment.

Skills

Quality Assurance

CAPA

Audit readiness

Education

Post-secondary education or equivalent

GMP experience preferred

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9414

Employment status: Temporary full-time
Position's anticipated start date:2026-12-01
Position\'s anticipated end date: 2028-09-29

Salary/Rate of pay:$86,400 - $101,700

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

What you will do

• Utilizing your expertise in Quality Assurance, you will ensure compliance and quality by maintaining controlled processes and applying Quality Management System principles across deviations, document management, retrieval/recall, validation, change control, audits, training, and corrective and preventive actions (CAPA).
• Leading and supporting audit activities for internal/external audits, accreditation assessments, and Health Canada inspections, including inspection readiness activities, ensuring timely completion of assigned corrective actions within agreed timelines.
• Act as a subject matter resource for Testing quality processes by providing coaching, informal training, and knowledge-sharing sessions on GMP, Good Documentation Practices, investigations, and risk-based decision making.
• Identify recurring quality issues, documentation gaps, and potential risks and share recommendations to support continuous improvement.
• Performing all work in accordance with Canadian Blood Services Corporate Health and Safety Policies and Procedures, you will contribute to a safe and compliant work environment.

Desired education and skills

• Completion of post-secondary education in a relevant discipline or equivalent experience.
• Minimum 5+ years of experience in Quality Management and Continuous Improvement.
• Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices is preferred.

Minimum 3+ years of demonstrated IT experience, including familiarity with computer systems, applications, and technical problem-solving, is preferred.

Experience working within the healthcare or medical industry, including hospitals, clinics, medical laboratories, or healthcare service organizations, is considered an asset.

• In-depth knowledge of Health Canada, CSA, and AABB standards.
• Technical skills in Quality Management Systems and Microsoft Office.

What we offer you

• Payment in lieu of vacation.
• Annual performance award up to 6%.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in an on-site environment with requirements to be on-site at Canadian Blood Services location 40% of the time/2 days of the week.
• You will work 37.5 hours a week, with variable shifts, evenings and weekends with occasional on-call requirements.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted.