Quality Assurance Supervisor

MAX Solutions; Pickering; On-site; CAD 85,000 - 100,000; Full time

Job summary

A leading company in the packaging industry is seeking a Quality Assurance Supervisor for its Pickering facility. This role involves overseeing QA activities, ensuring compliance with standards, and supporting a collaborative work culture. Ideal candidates will have experience in regulated industries and strong organizational skills.

Qualifications

• Experience in pharmaceutical or packaging industry required.
• Supervisory experience preferred.
• Knowledge of GMPs and ISO standards.

Responsibilities

• Supervise QA team and ensure compliance with quality standards.
• Support documentation processes and manage quality systems.
• Monitor quality metrics and assist in audit preparations.

Skills

Communication

Organizational Skills

Team-oriented Mindset

Education

3+ years of experience in regulated industry

1–2 years of supervisory experience

Tools

ERP systems

Quality Management Software

Job description

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Quality Assurance Supervisor – Pickering Facility

About Max Solutions

Founded by industry veterans Marc Shore and Dennis Kaltman, Max Solutions is committed to making a positive impact on our customers, employees, communities, and the environment through innovative packaging solutions in the healthcare and consumer sectors. We achieve this through advanced technology, a dedicated team, and a culture that values creativity, collaboration, and continuous improvement.

We are currently hiring a Quality Assurance Supervisor at our Pickering location to support our growing team and ongoing commitment to quality and regulatory compliance.

Position Overview

The Quality Assurance Supervisor will support the coordination and oversight of daily Quality Assurance activities on the production floor. This role includes supervising QA staff, reviewing documentation, supporting investigations, and ensuring site-wide compliance with corporate and regulatory standards. The ideal candidate will have strong organizational skills, a hands-on approach to quality oversight, and the ability to support a collaborative, safety-first work culture.

This position reports to the Quality Assurance Manager.

Key Responsibilities

• Adhere to all company safety policies and promote a safe, inclusive work environment
• Supervise and support QA team members in daily activities on the production floor
• Assist with onboarding, training, coaching, and monitoring of QA team performance
• Ensure team adherence to GMPs, site procedures, and standard operating protocols
• Maintain up-to-date departmental SOPs and ensure staff are trained accordingly
• Support the supplier quality program by maintaining documentation and compliance records
• Assist in managing quality systems, documentation control, and compliance tools
• Monitor and maintain quality metrics to support continuous improvement initiatives
• Help ensure audit readiness and support internal/external audit preparation activities
• Provide floor-level support to production teams in resolving compliance-related issues
• Support documentation processes including change control and document review within QMS
• Assist in the review and closure of deviations and non-conformances
• Support review and approval processes for manufacturing documents (SOPs, WIs, Forms)
• Participate in cross-functional initiatives to enhance product quality and process efficiency
• Coordinate with third-party labs, equipment
• vendors, and calibration service providers
• Perform other related duties as assigned

Qualifications

• 3+ years of experience in pharmaceutical, packaging, or a similarly regulated industry
• 1–2 years of supervisory or team leadership experience is preferred
• Working knowledge of GMPs, ISO standards, and quality systems
• Strong communication and organizational skills
• Proficiency with ERP systems and quality management software (e.g., QISS)
• Comfortable working in both office and production environments
• Ability to lift, push, pull, and carry up to 35 lbs
• Willingness to work overtime or weekends as required
• Comfortable working with and around inks, solvents, and related materials
• Team-oriented mindset with the ability to work effectively in a diverse workforce

Max Solutions Canada is an Equal Opportunity Employer committed to diversity and inclusion. We welcome and encourage applications from all qualified individuals, including those with disabilities. Accommodations are available on request throughout the recruitment process. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Packaging and Containers Manufacturing

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