Quality Assurance Supervisor

Organigram; Lac-Supérieur; On-site; CAD 85,000 - 110,000; Full time

Job summary

Organigram in Lac-Supérieur, QC is seeking a Quality Assurance leader to supervise the daily QA team, ensure GMP/GPP compliance, and maintain the QMS. You will oversee batch release and CAPA processes while coaching staff to uphold quality standards.

Responsibilities include audits, SOP maintenance, training, and collaboration with operations to resolve quality issues and sustain high-quality cannabis products at the Lac-Supérieur site.

Qualifications

• University degree in science (B.Sc.) or equivalent.
• Experience in manufacturing with strong QMS understanding.
• Familiarity with NNHPD GMP standards and GFSI/ SQF/HACCP/BRC.
• Leadership competencies and training abilities.
• Proficiency in MS Office and ERP systems.

Responsibilities

• Supervise daily QA tasks and organize the quality team.
• Ensure adherence to GMP/GPP and QMS requirements.
• Act as QAP and certify batches for release.
• Lead CAPA, non-conforming product programs, and investigations.
• Train staff and coordinate with operations to resolve quality issues.
• Maintain QMS documentation and SOPs; perform internal audits.
• Monitor data trends and drive corrective actions.

Skills

Leadership

Problem solving

Communication

Bilingualism (French/English) asset

Quality management systems (QMS)

Education

B.Sc. in science or equivalent

Tools

ERP systems

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Reporting to the Senior Director & Head of Quality Canada, the successful candidate will be responsible for all areas of Quality Assurance in operations for Organigram’s Lac-Supérieur facility. The primary duties are to supervise and organize the daily tasks of the Quality team, develop standardized procedures, and ensure high-quality products are produced. This entails a variety of activities, resulting in non-routine days and diving into potential quality issues.

Key Responsibilities:

• Follow and supervise adherence to Organigrams GPPs/GMPs;
• Act as QAP, assuring the quality of cannabis products; performing the review and certification as suitable for release for sale batches of product processed at the site;
• Carry out supervisory responsibilities in accordance with our best practices, policies, procedures, applicable acts and regulations;
• Supervise the quality team, providing training, guidance, and support to the team;
• Troubleshoot and problem solve quality constraints and challenges, liaise with operations and champion corrective actions;
• Lead the management of quality related incidents, lead corrective and preventative measures using critical thinking and problem solving;
• Assist with ongoing development and maintenance of the electronic Quality Management System (QMS);
• Create Standard Operating Procedures (SOP’s), task sheets, work instructions etc. to meet
• the requirements of the QMS;
• Create Quality Standards to align with Quality Standards Program;
• Lead non-conforming product programs (determining root cause and CAPA);
• Develop, update, and provide training and support to employees on quality systems;
• Perform internal facility inspections and audits and follow up with actions;
• Monitor data trends; identify and facilitate changes to achieve specifications and targets;
• Other duties may be assigned.

Skills & Qualifications:

• University degree in science (B.Sc.) or equivalent experience.
• Prior experience in a manufacturing environment, along with an excellent understanding of Quality Management Systems (QMS).
• Experience in implementing, managing, or maintaining programs such as GMPs (Good Manufacturing Practices) as required by the Natural and Non-prescription Health Products Directorate (NNHPD), as well as standards recognized by the GFSI (SQF, HACCP, BRC, etc.).
• Leadership competencies
• Proficiency in Microsoft Word, PowerPoint, Outlook, and Excel, as well as inventory management and Enterprise Resource Planning (ERP) systems.
• Excellent problem-solving and decision-making skills.
• Excellent oral and written communication skills.
• Bilingualism (French, English) is an asset.

Location: Lac-Supérieur, QC

Work model: Onsite

Status: Full-time, Permanent

Reports to: Senior Director & Head of Quality Canada