Bilingual QA/QC Inspector (French and English)

New Roots Herbal Inc.; Montreal; On-site; CAD 52,000 - 76,000; Full time

Job summary

New Roots Herbal near Montreal, Quebec, seeks a bilingual QA/QC Inspector to perform in-process inspections across encapsulation, bottling, powders, and liquids, review batch records, and ensure proper release or quarantine of materials in accordance with GMP/GDP standards.

You will calibrate scales up to 40 kg, support CAPA investigations, maintain precise records, and promote safety and compliance while collaborating with internal teams in French and English.

Qualifications

• Bachelor’s degree in Chemistry, Biological Sciences, or a relevant laboratory discipline.
• 1–2 years of QA/QC or related experience in pharma/NHP industries.
• QA/QC knowledge aligned with GMP/GDP practices.

Responsibilities

• Perform in-process inspections and start-up checks across encapsulation, bottling, powders, liquids, and blending.
• Review batch records and release or quarantine bulk products and packaging components.
• Inspect bottling batch records and perform cleaning validations per GMP.
• Calibrate scales and handle weights up to 40 kg.
• Investigate issues and implement CAPA actions.
• Maintain accurate records and logbooks, and enter data.
• Promote GMP/GDP compliance and train staff on deviations.
• Collect retention samples and arrange testing for stability and microbiology.

Skills

Autonomy

GMP Knowledge

Organizational Skills

Teamwork

Detail Oriented

Bilingual FR/EN

MS Office

Heavy Lifting 40kg

Education

Bachelor’s degree in Chemistry/Biology or related Laboratory discipline

AEC in Quality Assurance (QA)

Tools

Microsoft Office Suite

Job description

Bilingual QA/QC Inspector (French and English)

New Roots Herbal

About Us

New Roots Herbal is a leading Canadian manufacturer and distributor of high-quality natural health products located near Montreal, Quebec. Our commitment to ethical standards, continuous investment in technology and philanthropy, and dedication to the natural health retail sector have earned us a reputation for excellence and quali

Main Tasks and Key Responsibilities

• Perform in-process inspections and start-up checks for the encapsulation, bottling, powders, liquids, and blending departments.
• Perform in-process inspections and start-up checks for bulk product inspection, coating operations, and packaged finished products (FP).
• Review batch records following encapsulation and release bulk products.
• Release or quarantine bulk products, raw materials (RM), and packaging components, both physically and within the system.
• Review bottling batch records (FME) as required.
• Perform cleaning validations in accordance with GMP (Good Manufacturing Practices) requirements.
• Clean and calibrate scales using weights of up to 40 kg.
• Conduct pre-operational and post-operational inspections as assigned.
• Investigate unexpected issues and recommend solutions to resolve them (CAPA: Corrective and Preventive Actions).
• Report any unusual or non-compliant events observed during daily operations.
• Enter data, complete forms and logbooks, and maintain accurate and complete records.
• Apply GMP/GDP knowledge and promote awareness of GMP/GDP deviations and violations among employees.
• Collect and manage finished product retention samples, as well as samples for microbiological, gluten, stability, and other testing for in-process and finished products.
• Inspect workstations following maintenance repairs and assess product and personnel safety.
• Maintain professional relationships and provide support to internal and external departments.
• Participate in the organization and maintenance of departmental activities and perform any other related duties as assigned.

Required Competences and Skills

• Demonstrate a high degree of autonomy, as well as the ability to prioritize tasks and perform effectively in a demanding environment.
• Good understanding of current GMP (Good Manufacturing Practices) requirements; knowledge of Natural Health Products (NHPs) and pharmaceuticals is an asset.
• Strong organizational skills and the ability to meet deadlines.
• Ability to develop and maintain an efficient work environment.
• Excellent teamwork skills, with the ability to listen and provide effective support to colleagues and operators in demanding situations.
• Detail-oriented, accurate, and highly observant.
• Excellent written and verbal communication skills in both French and English.
• Proficiency in Microsoft Office Suite.
• Ability to handle and lift loads of up to 40 kg during scale verification activities.

Education

Bachelor’s degree in Chemistry, Biological Sciences, or a DEC/Diploma in Laboratory Technology, Biotechnology, Analytical Chemistry, or another relevant scientific discipline.One to two years of experience in a similar role.AEC in Quality Assurance (Asset).QA/QC experience in the pharmaceutical or natural health products industry.

Schedule

Permanent full-time position, 40 hours per week.
Monday to Friday: 7:00 a.m. to 3:00 p.m.