Quality Assurance Specialist - Bilingual (Mandarin/English)

Michael Page; Richmond; On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Permanent position

Job summary

MPI is seeking a QA leader in Richmond, BC to drive QA programs, CFIA compliance, Tier 1 retailer audits, and complaint management, while supporting R&D initiatives for frozen seafood products.

The ideal candidate will bring 6+ years of QA experience, proven ability to optimize processes, pass audits, enforce testing standards, and manage CFIA regulations in a fast-paced production environment.

Qualifications

• 6+ years of QA experience.
• Extensive experience with process optimization and food safety, auditing, refining QA frameworks to elevate standards and team productivity.
• Proven ability to challenge production to enforce standards and testing.
• Hands-on experience passing Tier 1 supermarket audits (nice-to-have).
• Experience managing CFIA regulations

Responsibilities

• Evaluate, optimize, and execute QA systems and SOPs across value-add processing lines, driving continuous improvement.
• Handle customer health and safety complaints and quality inquiries.
• Act as primary CFIA liaison and co-lead Tier 1 global retailer factory audits.
• Guarantee product traceability and audit-ready presentation standards.
• Support R&D: validate ingredients, finalize formulations, translate culinary ideas into data specs for production.

Skills

QA experience

CFIA compliance

Tier 1 audits

Complaint management

R&D support

Job description

In this role, you will leading the QA programs, CFIA compliance, Tier 1 retailer audits, complaint management, and supporting R&D initiatives.

Our client is a well known importer, wholesaler of premium quality frozen seafood products. They have a global presence and have been in this business for 30+ years.

Description

• Evaluate, optimize, and execute our existing Quality Assurance systems and Standard Operating Procedures (SOPs) across all value-add processing lines, driving continuous improvement initiatives to elevate overall seafood quality and maximize team efficiency.
• Complaints: Handle customer health and safety complaints, and quality related inquires.
• Regulatory & Audits: Act as the primary CFIA liaison and co-leading and passing Tier 1 global retailer factory audits.
• Sample Zone Management: Guarantees flawless product traceability, rigorous sensory standardization, and an audit-ready presentation standard for executive and client showcases.
• R&D Support: Support on the validation and sourcing of ingredients, finalize formulation ratios, and translate subjective culinary creations into strict, scalable data specifications for the production floor.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Profile

• Overall, 6+ years of relevant Quality Assurance (QA) experience.
• Extensive experience with process optimization and food safety, with a proven track record of auditing, refining, and managing existing QA frameworks to continuously elevate quality standards and team productivity.
• Proven ability to directly challenge the production department to ensure necessary standards and testing are strictly enforced.
• Hands-on experience passing Tier 1 supermarket audits (nice-to-have).
• Experienced managing CFIA regulations

Job Offer

• A competitive base salary ranging from $80000 to $90000 CAD annually.
• Permanent position with opportunities for growth and development.

In this role, you will leading the QA programs, CFIA compliance, Tier 1 retailer audits, complaint management, and supporting R&D initiatives.

Client Details

Our client is a well known importer, wholesaler of premium quality frozen seafood products. They have a global presence and have been in this business for 30+ years.

Description

• Evaluate, optimize, and execute our existing Quality Assurance systems and Standard Operating Procedures (SOPs) across all value-add processing lines, driving continuous improvement initiatives to elevate overall seafood quality and maximize team efficiency.
• Complaints: Handle customer health and safety complaints, and quality related inquires.
• Regulatory & Audits: Act as the primary CFIA liaison and co-leading and passing Tier 1 global retailer factory audits.
• Sample Zone Management: Guarantees flawless product traceability, rigorous sensory standardization, and an audit-ready presentation standard for executive and client showcases.
• R&D Support: Support on the validation and sourcing of ingredients, finalize formulation ratios, and translate subjective culinary creations into strict, scalable data specifications for the production floor.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Profile

• Overall, 6+ years of relevant Quality Assurance (QA) experience.
• Extensive experience with process optimization and food safety, with a proven track record of auditing, refining, and managing existing QA frameworks to continuously elevate quality standards and team productivity.
• Proven ability to directly challenge the production department to ensure necessary standards and testing are strictly enforced.
• Hands-on experience passing Tier 1 supermarket audits (nice-to-have).
• Experienced managing CFIA regulations

Job Offer

• A competitive base salary ranging from $80000 to $90000 CAD annually.
• Permanent position with opportunities for growth and development.
• Job Location: Richmond (British Columbia)
  

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants