Quality Assurance Medical Reports Reviewer (Hybrid)

NYRC Canada; Toronto; Hybrid; CAD 52,000 - 78,000; Full time

Job summary

NYRC Canada is seeking a Medical Reports Reviewer (Quality Assurance Coordinator) in Toronto for a hybrid role (4 days in-office, 1 day from home). You will ensure reports meet quality and client requirements and support the Quality Assurance Department with QA questions and process improvements.

Ideal candidates have a regulated health practitioner background (kinesiologist or chiropractor) or IME/medical experience, strong medical terminology knowledge, and proficiency in Word/Outlook/Excel.

Qualifications

• High school diploma or equivalent required.
• Regulated health practitioner preferred (kinesiologist or chiropractor).
• Two years IME or medical experience preferred.
• Knowledge of medical terminology, anatomy, physiology, medications and lab values.
• Proficient in Microsoft Word, Outlook, Excel and Internet.
• Excellent command of English grammar, punctuation and style.

Responsibilities

• Perform quality assurance review of reports, correspondences, addendums or supplemental reviews.
• Ensure clear, evidence-based rationales for recommendations and determinations.
• Verify client instructions and ensure all questions are addressed.
• Support citations and ensure references are current and reputable.
• Maintain high quality content, format and appearance of reports.
• Ensure correct board specialty review is documented per client specs/state mandates.
• Verify peer review attests to facts and checks for conflicts of interest.
• Identify inconsistencies and obtain corrections from Providers as needed.
• Assist in resolving customer complaints and QA issues.
• Adhere to ERISA and state mandates at all times.
• Provide insight to management on consultant quality and compliance.
• Promote efficient use of company resources.
• Participate in training activities as required.

Skills

Quality assurance

Medical experience

Communication skills

Confidentiality

Team player

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

NYRC Canada is seeking a Medical Reports Reviewer (Quality Assurance Coordinator) in Toronto for a hybrid role (4 days in-office, 1 day from home). You will ensure reports meet quality and client requirements and support the Quality Assurance Department with QA questions and process improvements.

Ideal candidates have a regulated health practitioner background (kinesiologist or chiropractor) or IME/medical experience, strong medical terminology knowledge, and proficiency in Word/Outlook/Excel.