QAED-Quality Assurance Editor

Lifemark Health Group; Mississauga; In loco; CAD 40.000 - 45.000; Tempo pieno

Descrizione del lavoro

AssessMed seeks a Quality Assurance Administrator / Medical Report Editor for its Mississauga office. In this in-person role, you will proof-read Accident Benefits reports for accuracy, regulatory compliance, and consistency, while addressing discrepancies and guiding assessors on QA processes.

You’ll collaborate with medical and legal reviewers, ensure timely delivery to clients, and provide training on QA documentation.

Competenze

• Medical, law, insurance or technical writing background.
• Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and/or adjudication experience.
• Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.
• Solid command of the English language and demonstrated excellent communication skills both verbally and in writing.
• Has working knowledge of MS Word, Outlook and Excel and the ability to learn and navigate new systems.
• CAT Certification or strong working knowledge of the AMA Guides 4th and 6th editions an asset.
• French/English fluency is strongly preferred.

Mansioni

• Proof-reads Accident Benefits reports for continuity, consistency, accuracy, spelling, grammar and compliance with the SABS, AMA Guides, and current regulations.
• Corrects errors identified within reports and documentation to ensure accurate working records.
• Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
• Collaborate with assessors to address quality issues and implement corrective actions.
• Provide training and support to assessors on quality assurance procedures and documentation requirements.
• Ensure reports are sent to the client on time and follow up tracking of assigned reports.
• Follow QA protocols for releasing and saving reports.
• Offer exceptional customer service when explaining report discrepancies.
• Identify issues impacting service standards and rectify or elevate them.

Conoscenze

Quality assurance

Attention to detail

Communication skills

Problem solving

Team collaboration

French/English bilingual

Strumenti

MS Word

Outlook

Excel

Descrizione del lavoro

Salary Range: $40,000.00 To $45,000.00 Annually

QAED-Quality Assurance Editor

Job Description

Role: Quality Assurance Administrator / Medical Report Editor
Status: Full-Time Permanent (in-person)
Location: 5945 Airport Road, Suite 335, Mississauga ON

For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Main Responsibilities:

• Proof-reads Accident Benefits reports for continuity, consistency, accuracy, spelling, grammar and compliance with the SABS, AMA Guides, and compliance with current regulations.
• Corrects any errors that are identified, both within the reports and within tracking systems and documentation to ensure accurate working records for the staff.
• Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
• Collaborate with assessors, to address quality issues and implement corrective actions.
• Provide training and support to assessors on quality assurance procedures and documentation requirements.
• Ensure reports are sent to the client on time
• Ensure the timely follow-up and tracking of all assigned reports
• Follow QA protocols for releasing and saving reports
• Offer exceptional customer service when responding to queries and/or explaining report discrepancies
• Identify issues that will impact on service standards and rectify or elevate those issues
• Other duties as assigned.

Required Qualifications:

• Medical, law, insurance or technical writing background
• Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and/or adjudication experience
• Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.
• Solid command of the English language and demonstrated excellent communication skills both verbally and in written format
• Has working knowledge of MS Word, Outlookand Excel and the ability to learn and navigate new systems
• Flexible and team-oriented- CAT Certification or strong working knowledge of the AMA Guides 4 th and 6 th editions an asset.
• French/English fluency is strongly preferred